Deepesh Grover
Narren Warren South,Australia
Summary
Highly accomplished senior HR/BD/Customer Services professional with expertise in corporate talent acquisition, university placements, career enhancement, employer branding & social media management, stakeholder management, thought leadership, early career development, high impact HR process execution, and driving strategic HR initiatives to enhance organizational objectives across diverse industries. Core focus on diversity & inclusion to hire quality talent and ensure future growth. Extensive experience in multinational, high-paced corporate HR/TA environment while driving corporate governance and establishing centers of excellence. Proven track record in client servicing, HR process enhancement, change management, TA specialist roles, and campus hiring. Strong interpersonal skills and effective communication abilities for HR specialists. Proficient in new hire orientation/induction programs.
Overview
23
23
years of professional experience
Work History
Career Enhancement , HR Specialist
Lovely International University
09.2023 - 01.2024
- Providing HR Leadership in the capacity of Division Head HR leading all HR functions for India #1 Private University with NAAC A++ Accreditation and ranked 25 in India in the overall rating by UGC
- Leading a large team of Corporate in Talent Acquisition/Talent Management & HRIS/ Lead Generations / Process Specialist for placements
- Currently developing a range of strategic, recruitment orientated international partnerships including successful working relationships with key partners and stakeholders
- Market research professional with extensive know how of building recruitment strategies across APAC regions
- Handling International Relations for University currently with 7 Afro-Asian /APAC countries
- Developed and implemented HR strategies for effective talent acquisition and employer branding, resulting in successful recruitment of highly qualified faculty.
- The total hiring numbers for staff includes Admin with 400+ numbers per semester hired in last 6 months
- Drive, the D&I agenda right from Talent Attraction to Talent deployment and succession planning for Lovely International Trust
- HRIS & Compliance: Implementation of HR policies, practices in compliance with all local law bodies
- Managing discipline/ Investigations / data management for HR records
- End to End HR service delivery Projects with focus on employee wellbeing and building employee residency
- Induction & Onboarding Talent Management /T&D to retain top talent in both Teaching & Admin: New employee onboarding, gamification of processes in training
- Uplifted HR processes to manage succession planning for Talent Agenda
- Retention through policy interventions & Rewards
- Managed the outcome-based planner for a university with 6000+ staff, 25 divisions, and 45 schools, overseeing the assessment of 1750 metrics through a robust 360-degree program.
- P&L / Budget & Retention: Working closely with leadership to implement vision through correct budgeting Manpower planning through optimized resource allocation & HR budgets P&L responsibility
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
General Manager HR
Compass Group UK PLC
05.2017 - 06.2023
- Providing thought leadership in the capacity of General Manager HR for world's leading Food & Facility Management Services Co
- Managed Tech based Hiring for Smart Q acquired by Compass as a strategic move to increase APAC revenue share
- Revenue of Compass Group worldwide 2022-23, reaching a high of 38.807 billion British pounds in 2023
- The Compass Group are a multinational contract foodservice and facility management company, with almost 600,000 staff operating in 45 countries
- Last role of Leading HR operations /onboarding & Campus programs is to ensure a robust recruitment engine firing, create channels /structure/ architecture rolled out as part of the HR Strategy, Structures and Mobilization Strategy
- Managed Corporate Hiring for India and 9 countries in APAC for talent acquisition / project-based HR approaches deployment for various cross functions like Sales /Finance /Procurement & Supply chain / IT project management / APAC Digital Data delivery vertical
- Corporate HR recruitment delivery for Leadership verticals of Technology/Quantifiable Finance /Infra management/Emerging sectors/ Education /Manufacturing/ Real Estate Property management / Facility management Infrastructure management /Food Services / Health Safety & Environment
- Yearly Corporate Hiring of 300+ leaders in the 43% growth scenario for the OrganizationDrive TA by leading Great Place to Work initiatives as a company vision demonstrated success in Talent Market Search, Analyze skill pricing trend, OPEX / CAPEX and financial markets analysis.
Talent Strategy Director
NP Group Global UK APAC
04.2014 - 06.2017
- Managing the HR framework for new business incorporations in HRO / F&A
- /Analytics verticals, Competitive market study for making recruitment -policy for newer clients
- Incubated the Centralized Sourcing Center (in BLR) enabling it to be the Sourcing COE for RPO
- C2C & W2 hiring for Projects of HRO and IT implementation for US / APAC financial services clients hired large numbers with emphasis on both leadership and volume hiring
- Peak frontline volumes handled with 100 Offers a week
- Have also handled mass contractual projects of 300 Hires contractual staffing, 172% Target achievement
- Global & Local Projects for the APAC Landscape for Tech hiring PM's
- US /UK and APAC regions exp
- With multiple clients including banks /mortgage and lending companies, transformation hiring for banking & financial client
- Strategic Leadership for Account Mgt
- Delivery & Growth for NP Group RPO Services in APAC
- Successful set-up of the RPO Vertical for the organization in India.
Sr. Manager
SLK Global Solutions
04.2014 - 06.2017
- Managing the HR framework for new business incorporations in HRO / F&A
- /Analytics verticals, Competitive market study for making recruitment -policy for newer clients
- Incubated the Centralized Sourcing Center (in BLR) enabling it to be the Sourcing COE for RPO
- C2C & W2 hiring for Projects of HRO and IT implementation for US / APAC financial services clients hired large numbers with emphasis on both leadership and volume hiring
- Peak frontline volumes handled with 100 Offers a week
- Have also handled mass contractual projects of 300 Hires contractual staffing, 172% Target achievement
- Global & Local Projects for the APAC Landscape for Tech hiring PM's
- US /UK and APAC regions exp
- With multiple clients including banks /mortgage and lending companies, transformation hiring for banking & financial client
- Strategic Leadership for Account Mgt
- Delivery & Growth for NP Group RPO Services in APAC
- Successful set-up of the RPO Vertical for the organization in India.
India Recruiting Leader
Cummins Inc.
01.2013 - 03.2014
- Worked as India Recruiting Leader for initiatives and projects -and accomplished Global talent IJP project (Jul-Dec 2013) with successful Go live in India for Talent
- Managing all HRMS / Talent Management success factor Implementations
- Also acted on annual operating plan for the organization to meet business req
- Ability to handle Matrix organization and work on COE driven initiatives for HRRP
India Recruiting Leader
Cummins Inc.
01.2013 - 03.2014
- Worked as India Recruiting Leader for initiatives and projects -and accomplished Global talent IJP project (Jul-Dec 2013) with successful Go live in India for Talent
- Managing all HRMS / Talent Management success factor Implementations
- Also acted on annual operating plan for the organization to meet business req
- Ability to handle Matrix organization and work on COE driven initiatives for HRRP
Retail Controller Talent Acquisition
SG - Retail
12.2010 - 01.2013
- Head of Recruitment for all verticals including Category management/Store Management / Supply chain and Marketing
- Developed Key HR programs for skill inclusion and enhancement in retail division for the regional roles
- Responsible for Store opening HR Hiring operations, administrating TA practices of region and various group companies
- Designed Training Calendars for the Corporate RMT program for retail Mgt
- Graduates and the Leadership teams within organization
Retail Controller Talent Acquisition
SG - Retail
12.2010 - 01.2013
- Head of Recruitment for all verticals including Category management/Store Management / Supply chain and Marketing
- Developed Key HR programs for skill inclusion and enhancement in retail division for the regional roles
- Responsible for Store opening HR Hiring operations, administrating TA practices of region and various group companies
- Designed Training Calendars for the Corporate RMT program for retail Mgt
- Graduates and the Leadership teams within organization
Manager- Talent Search
EXL Service Noida
01.2007 - 12.2010
- Talent Search Leader to Provide Hiring Credibility to lead TA for Growing organization from 6000 to 23000 employees in 4 Years
- Resurrecting the entire Organization with completions of recruitment targets for all verticals in Assisting in the development of Compliant Letters of Appointment & Confirmations
- Managed Key HR Operations -like Incentive calculations, employee confirmations process / Performance management / retention initiatives / HR admin work and employee
AM Human Resources
TATA-AIG
06.2006 - 12.2006
- Started as Operations Process Associate for 13 months before getting promoted as a Process developer and then as Management Trainee HR
- Appointed as Assistant Manager HR for managing HR operations for Collections COE
- Associate employee relations manager consumer finance COE Worked as integral part of the teams working on employee retention/ employee development Facilitating an engaging and culturally-aligned onboarding process for new employees.
Assistant Manager Human Resources
GENPACT
08.2000 - 06.2006
- Started as Operations Process Associate for 13 months before getting promoted as a Process developer and then as Management Trainee HR
- Appointed as Assistant Manager HR for managing HR operations for Collections COE
- Associate employee relations manager consumer finance COE Worked as integral part of the teams working on employee retention/ employee development Facilitating an engaging and culturally-aligned onboarding process for new employees.
Education
Advanced Program in HRM -
Indian Institute of Management-L
01.2014
Executive Program in HRM -
MDP Indian Institute of Management-L
01.2013
BBA -
Delhi University
New Delhi01.2001
Skills
- HR Business Partner
- Healthcare Industry specialist
- Recruitment Consulting
- Business Intelligence tools
- Social /Internet & email etiquette
- Sales /BD & Client Solutions Specialist
- Customer Service Manager
- Retail Operations
- Cafe and Food Services Management
- Education and Early Career Enhancement
- Hospitality and Professional Services
- Real Estate an Service Industry exposure
Languages
Hindi
English
Trainingsattended
- Sales Funnel -Specialist -on Trimetrix by Ray Leone -2020
- Six Sigma Certification (2019) LEAN & SIX SIGMA trained & certified-Henry Harvin 2019.
- Certified DISC PPA Practitioner -2018
- MBTI trained@2014
- "STAR" Interviewing Technique @RP-SG -2012
- "A" Method / Hiring Essentials @ EXL -2010
- Maintaining Integrity@ Workplace (classroom)-2006
Phone
+61-430467621, +61-425206327
Proficiencymatrix
- Noteworthy contributions for all companies stated below:
- - Talent benchmark for all hospitality roles, mapping the market
- - Career building roadmap sessions in Healthcare domains
- - Career enhancements sessions for better evaluations and employee brand proposition
- - Reverse Marketing for job placements in Australia with Patient care
- - Corporate outreach for Talent rotation and early career movements
Sports / Travel / Music
Avid Sportsmen with special Interest in Tennis/ Squash & Table Tennis .
Travel interests with various locations travelled.
Music lover with family history in Music
Additional Information
Skilled Work Regional (Provisional) (subclass 491) visa holder valid till 18th July 2029.
Open to work anywhere with Casual / Full time / Part time/ Probational / Temporary / Skilled Work / Contractual.
15+ years of exposure to Dynamic Industry : Real Estate / Healthcare / IT / Call Centre /Food Services / Facility & Housekeeping/ Retail & Store Management / Manufacturing / Insurance & Banking
Timeline
Career Enhancement , HR Specialist
Lovely International University
09.2023 - 01.2024
General Manager HR
Compass Group UK PLC
05.2017 - 06.2023
Talent Strategy Director
NP Group Global UK APAC
04.2014 - 06.2017
Sr. Manager
SLK Global Solutions
04.2014 - 06.2017
India Recruiting Leader
Cummins Inc.
01.2013 - 03.2014
India Recruiting Leader
Cummins Inc.
01.2013 - 03.2014
Retail Controller Talent Acquisition
SG - Retail
12.2010 - 01.2013
Retail Controller Talent Acquisition
SG - Retail
12.2010 - 01.2013
Manager- Talent Search
EXL Service Noida
01.2007 - 12.2010
AM Human Resources
TATA-AIG
06.2006 - 12.2006
Assistant Manager Human Resources
GENPACT
08.2000 - 06.2006
Advanced Program in HRM -
Indian Institute of Management-L
Executive Program in HRM -
MDP Indian Institute of Management-L
BBA -
Delhi University
Similar Profiles
Kher Chin TanKher Chin Tan
Promoter at Lovely Lace International LtdPromoter at Lovely Lace International Ltd
Kartik ChauhanKartik Chauhan
Project Leader at Lovely Professional UniversityProject Leader at Lovely Professional University
Dr SunilDr Sunil
Assistant Professor (Law) at Lovely Professional UniversityAssistant Professor (Law) at Lovely Professional University