Summary
Overview
Work History
Education
Skills
Languages
Additional Interests
Timeline
Generic

DEEPIKA

Blacktown,NSW

Summary

Motivated and reliable hospitality and retail professional with proven leadership experience as a store manager. Demonstrates strong skills in customer service, staff supervision, and food safety compliance. Currently completing a Master's in Information Technology. Known for being adaptable, proactive, and customer-focused.

Overview

3
3
years of professional experience

Work History

Store Manager

Subway
08.2024 - Current
  • Oversee daily store operations including staff scheduling, customer service, and inventory management.
  • Lead and support team members to maintain service quality and operational efficiency.
  • Handle customer feedback and implement solutions to improve service.
  • Ensure strict adherence to food safety standards and workplace cleanliness.
  • Manage POS transactions, banking, and reporting.

Store Manager / Sandwich Artist

Subway
03.2023 - 08.2024
  • Prepared food and beverages to Subway standards ensuring customer satisfaction.
  • Managed opening and closing duties including stock management and cleanliness.
  • Trained and supervised junior staff members.
  • Handled customer transactions and maintained accurate cash registers.
  • Monitored food quality, presentation, and service speed.

Barista and Customer Service

The Cheesesteak Factory
05.2024 - 06.2024
  • Prepared high-quality coffee and food orders.
  • Provided menu suggestions and ensured customer satisfaction.
  • Operated POS system and maintained sales records.
  • Restocked and maintained clean workspaces.

Upper Division Clerk

SBJ Senior Secondary School
03.2022 - 02.2024
  • Managed student records, attendance, and internal communications.
  • Organized staff meetings and maintained academic files.
  • Supported teachers with lesson planning logistics.

RSA Marshal

GVMI
03.2023 - 01.2024
  • Ensured compliance with RSA regulations during events.
  • Monitored patron alcohol consumption and behaviour.
  • Worked closely with bar and security staff to maintain a safe environment.
  • Conducted ID checks and managed intoxicated patron situations.

Education

Bachelor of Science -

Chaudhary Devi Lal University
Sirsa, Haryana

Master of Information Technology -

Asia Pacific International College (APIC)
Parramatta, NSW
01-2025

Skills

  • Team Leadership & Staff Supervision
  • Customer Service & Satisfaction
  • POS & Cash Handling
  • Food Safety & Hygiene Compliance
  • Time Management & Multitasking
  • Stock Control & Inventory Management
  • Barista & Beverage Preparation
  • Communication & Conflict Resolution

Languages

English
Full Professional
Hindi
Native or Bilingual

Additional Interests

  • Sports
  • Language Learning
  • Farming

Timeline

Store Manager

Subway
08.2024 - Current

Barista and Customer Service

The Cheesesteak Factory
05.2024 - 06.2024

Store Manager / Sandwich Artist

Subway
03.2023 - 08.2024

RSA Marshal

GVMI
03.2023 - 01.2024

Upper Division Clerk

SBJ Senior Secondary School
03.2022 - 02.2024

Bachelor of Science -

Chaudhary Devi Lal University

Master of Information Technology -

Asia Pacific International College (APIC)

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DEEPIKA