DEEPIKA CHAUHAN
Melbourne,VIC
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs. Motivated Front Desk Supervisor with a friendly attitude and a flexible approach to dealing with routine issues and special circumstances such as VIP customers and guest concerns.
Overview
3
3
years of professional experience
Work History
Front Desk Supervisor
SIMPSON BURGER
MELBORNE, VICTORIA
07.2023 - Current
- Greeted and welcomed guests in a friendly, professional manner.
- Monitored the front desk staff to ensure proper customer service was provided.
- Provided support to guests with check-in and check-out procedures.
- Processed payments, cashiering duties and credit card transactions accurately.
- Created weekly schedules for front desk staff according to business needs.
- Supervised daily operations at the front desk including check-ins and checkouts, reservations.
Cashier
COOPERATIVE BANK OF INDIA
AMBALA, HARYANA
03.2022 - 05.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Makeup Artist
ORANE INTERNATIONAL
AMBALA, HARYANA
07.2021 - 12.2021
- Created custom looks for special events, such as weddings, proms, and photo shoots.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
- Performed makeovers for fashion shows and special events.
- Developed customized facial treatments utilizing various methods like contouring or highlighting.
Education
Master of Arts - Mass Communications
KURUKSHETRA UNIVERSITY
KURUKSHETRA,INDIA05-2019
Bachelor of Arts - MASS COMMUNICATION
DAV COLLEGE
AMBALA04-2017
High School Diploma -
DC MODEL SR SECANDORY SCHOOL
AMBALA03-2014
Skills
- Guest Relations
- Account changes
- VIP priority options
- Operations Oversight
- Hospitality services
- Cash control
- Team building and supervision
- Customer Service Management
- Time Management
- Listening Skills
- POS System Operation
- Training and mentoring
- File Management
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
References
References available upon request.
Timeline
Front Desk Supervisor
SIMPSON BURGER
07.2023 - Current
Cashier
COOPERATIVE BANK OF INDIA
03.2022 - 05.2023
Makeup Artist
ORANE INTERNATIONAL
07.2021 - 12.2021
Master of Arts - Mass Communications
KURUKSHETRA UNIVERSITY
Bachelor of Arts - MASS COMMUNICATION
DAV COLLEGE
High School Diploma -
DC MODEL SR SECANDORY SCHOOL
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