Deepika Maharjan
9 Scholtens Street, Casey,Canberra
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Family Mart
06.2020 - 11.2024
- Managed efficient cash register operations.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Managed cash register after end of shift to balance and record accurate transactions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
Retail Sales Cashier
K-Mart Department Store
02.2020 - 08.2022
- Learned duties for various positions and provided backup at key times.
- Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibility.
- Assisted customers by answering questions and fulfilling requests.
- Enhanced store reputation with excellent customer service, addressing concerns and resolving issues promptly.
- Boosted sales revenue by upselling products and suggesting additional items during transactions.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Processed refunds and exchanges in accordance with company policy.
- Built rapport with customers through friendly conversation, creating a positive shopping experience that fostered repeat business.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Reduced wait times for customers by quickly processing transactions and balancing the cash drawer daily.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
Retail Sales Assistant
Family Bussiness
03.2018 - 09.2019
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed efficient cash register operations.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Balanced and organized cash register by handling cash, counting change.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Education
School Leaving Certificate -
Bernhardt Higher Secondary School
Kathmandu, NepalProficiency Certificate Level - Nursing Education
Kathmandu Nursing Campus
Kathmandu, NepalPost Basic Bachelor of Nursing Science - Nursing Education
Kathmandu Model Hospital School of Nursing
Kathmandu, NepalSkills
- Creative Thinking
- Product Demonstrations
- Retail Sales
- Basic Mathematics
- Product Runs
- Adaptable and Flexible
- Interpersonal and written communication
- Meeting Sales Goals
- Inventory Management
- Register Opening and Closing
- Decision-Making
- Time Management
- Cash Register Operation
- Flexible Hours
- Conflict Resolution
- Building Customer Loyalty
- Customer Service
- Staff Support
- Documentation And Reporting
- Teamwork
- Cash Handling
- Store maintenance
- Cash Drawer Management
- Transaction Processing
Languages
English
Professional Working
Nepali
Native or Bilingual
Newari
Full Professional
Hindi
Elementary
Timeline
Retail Sales Associate
Family Mart
06.2020 - 11.2024
Retail Sales Cashier
K-Mart Department Store
02.2020 - 08.2022
Retail Sales Assistant
Family Bussiness
03.2018 - 09.2019
School Leaving Certificate -
Bernhardt Higher Secondary School
Proficiency Certificate Level - Nursing Education
Kathmandu Nursing Campus
Post Basic Bachelor of Nursing Science - Nursing Education
Kathmandu Model Hospital School of Nursing
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