I am a dedicated and customer-focused professional with significant experience in meeting organizational objectives and delivering exceptional service. With a proven track record in managing a wide range of customer inquiries and escalations in fast-paced environments, I am highly proficient in adapting to various operating systems and scenarios. I bring strong communication skills, attention to detail, and the ability to work collaboratively within teams to ensure timely, effective, and efficient service delivery. With a leadership mindset, I have successfully guided teams toward achieving business goals while maintaining operational consistency and ensuring compliance with policies and governance frameworks. Passionate about helping others and committed to exceeding customer expectations, I am eager to contribute to a dynamic team at Service NSW and further develop my leadership potential in the public sector.
Diploma of Community Services