Aakash Tiwari
North Sydney,NSW
Summary
Proven team player and efficient multitasker, adept in store management, customer service management and safe food handling, honed at Kickin'Inn and Kathmandu Convenience Store. Excelled in enhancing customer satisfaction and streamlining operations, significantly boosting service quality and operational efficiency.
Skilled in inventory management and fostering positive client relationships through outstanding communication.
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
2025
2025
years of professional experience
Work History
Cook
Kickin'Inn
05.2022 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared seafood meals efficiently under time constraints for timely service during peak hours with attention to details.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cleaner Supervisor
Contract Jobs
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Store Manager
Kathmandu Convenience Store
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Diploma of Hospitality Management - Hotel Management
Bayside International College
Mascot03-2024
Certificate IV in Kitchen Management - Hotel Management
Bayside International College
Mascot, NSW10-2023
Skills
- Store operations
- Cooking
- Cleaning and organization
- Store opening and closing
- Food handling
- Food preparation
- Friendly and positive
- Multitasking and organization
- Outstanding communication skills
- Cleaning techniques
- Store merchandising
- Strong attention to safe food handling procedures
- Cash management
- Supply restocking
- Customer service-focused
- Supply inventory management
- Store displays
Timeline
Store Manager
Kathmandu Convenience Store
03.2023 - Current
Cook
Kickin'Inn
05.2022 - 09.2022
Cleaner Supervisor
Contract Jobs
Diploma of Hospitality Management - Hotel Management
Bayside International College
Certificate IV in Kitchen Management - Hotel Management
Bayside International College
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