Degan Ollenburg

• Assembled components according to technical specifications and quality standards.
• Operated hand tools and machinery to complete assembly tasks efficiently.
• Inspected finished products for defects and ensured compliance with safety protocols.
• Collaborated with team members to streamline assembly processes and improve workflow.
• Assisted in training new employees on assembly procedures and best practices.

(Started as a FOH crew member then put into BOH training to become a shift supervisor in July 2023)

• Supervised daily operations to ensure compliance with food safety and quality standards.
• Trained and mentored team members on customer service excellence and operational procedures.
• Streamlined workflow processes, resulting in improved efficiency during peak hours.
• Managed inventory levels and ordered supplies to maintain optimal stock availability.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

(Worked at 2 stores during this time being the main overnight FOH staff along side regular shifts)

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated point-of-sale system efficiently, accurately processing transactions and managing cash flow.
• Maintained cleanliness and organization in workstations to ensure compliance with safety standards