Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dejan Stanojlovic

Baldivis,WA

Summary

Highly communicative and adaptable individual with strong interpersonal skills, dedicated to working effectively in team environments. Motivated by challenges, I strive to deliver my best in every task I undertake.

Overview

6
6
years of professional experience

Work History

Salon Manager

Price Attack
02.2024 - Current
  • Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
  • Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
  • Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.

Area Manager

Jewels Beauty & Hair
11.2020 - 10.2023
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team of 15 to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Conducted interviews, hired new staff members, and facilitated onboarding processes.
  • Oversaw stock management, including ordering, changeover from other brands, and ensuring adequate inventory levels.
  • Utilized social media platforms to enhance brand visibility and engagement.
  • Conducted training and education sessions for stylists, ensuring high-quality service delivery.

Store Manager

Hairhouse Warehouse
01.2020 - 11.2020
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.

Hair Salon Manager

Golden Image Hair & Beauty
12.2017 - 07.2019
  • Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
  • Boosted staff productivity with regular training sessions on latest hair trends and techniques.
  • Fostered a positive working environment, resulting in high employee retention rates.
  • Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
  • Recruited and hired top talent to maintain a skilled and diverse team of stylists.
  • Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
  • Promoted business through marketing initiatives and use of social media.

Education

Certificate III in Hairdressing -

Headmasters Academy
Melbourne, VIC
2016

High School Diploma -

Bentleigh Secondary College
Bentleigh East, VIC
2015

Skills

  • Order Management
  • Business development and planning
  • Controlling costs
  • Supply Chain Management
  • Operations Management
  • Relationship building and management
  • Staff Development
  • Staff Training and Development
  • Staff Training
  • Systems and software expertise

References

Julie Harris 0468962492 

Jewels Beauty and Hair Owner
Evie Valogiannis 045223314

Golden Image Hair Owner
Katarina Milea 0401016002 

Personal


Timeline

Salon Manager

Price Attack
02.2024 - Current

Area Manager

Jewels Beauty & Hair
11.2020 - 10.2023

Store Manager

Hairhouse Warehouse
01.2020 - 11.2020

Hair Salon Manager

Golden Image Hair & Beauty
12.2017 - 07.2019

Certificate III in Hairdressing -

Headmasters Academy

High School Diploma -

Bentleigh Secondary College

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Dejan Stanojlovic