Dejong Yeshey Choden
Kaleen,ACT
Summary
Detail-oriented professional with a solid background in maintaining hospitality standards and enhancing guest experiences. Skilled in efficient cleaning practices, inventory management, and effective communication, poised to bring a strong work ethic and commitment to excellence in a new role.
Overview
7
7
years of professional experience
Work History
Cleaner
Yalul Wawirra Property Services
Canberra, ACT
03.2025 - 05.2026
- Maintained cleanliness and hygiene standards in all assigned areas consistently.
- Managed inventory of cleaning supplies to ensure adequate stock levels at all times.
- Followed company uniform, performance and security policies with every job.
Housekeeping Room Attendant
The Tradies and Quality Hotels
Dickson, ACT
07.2023 - 11.2025
- Cleaned and sanitized guest rooms following established hotel standards.
- Improved guest satisfaction through timely maintenance of clean and well-stocked rooms.
- Communicated effectively with guests to address housekeeping inquiries or requests.
- Delivered exceptional customer service during guest interactions, reinforcing the hotel's commitment to excellence.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Cleaner
Quad Services
Canberra, ACT
03.2025 - 08.2025
- Ensured cleanliness and hygiene standards in all assigned areas to promote a safe and healthy environment.
- Managed inventory of cleaning supplies to maintain optimal stock levels and support uninterrupted cleaning operations.
- Adhered to company uniform policy to maintain professional appearance, performance and security policies with every job.
Food and Beverage All Rounder
Compass Group
Canberra, ACT
06.2023 - 03.2025
- Enhanced customer satisfaction by efficiently delivering beverages to guests in a timely manner.
- Provided courteous, friendly service while multitasking in a fast-paced environment.
- Assessed customer needs quickly during service interactions.
- Collaborated with diverse coworkers to resolve product and service issues and achieve team objectives.
- Coordinated with cross-functional teams to reach shared goals and enhance service delivery.
- Demonstrated professionalism at all times through appropriate attire, punctuality, attitude towards coworkers and customers alike.
- Pursued ongoing education and advanced training to stay informed about industry trends and best practices.
- Remained focused, calm and professional during peak rush hours.
Housekeeping and Food and Beverage
Wangchuk Academy/Hotels
Thimphu, Bhutan
02.2023 - 05.2023
- Enhanced customer satisfaction through efficient service processes and strict food quality standards.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Administration officer
Rab-Zhe Tours and Travels
Thimphu, Bhutan
02.2019 - 11.2022
- Cultivated strong working relationships with colleagues, enhancing collaboration and fostering a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Supported colleagues, managers, and customers through effective communication and proactive assistance.
Education
Master of Information Technology -
Wentworth Institute of Higher Education
Canberra, ACT07-2026
Graduate Certificate - Business Administration
The Institute of International Studies (TIIS)
Sydney01-2024
B.A - Journalism, Psychology and Optional English
Acharya Institute of Graduate Studies, Bangalore University
India06-2018
High School Diploma -
Punakha Higher Secondary School
Bhutan12-2014
Middle School -
Chumey Middle Secondary School
Bhutan12-2012
Skills
- Cleanliness standards
- Food safety compliance
- Efficient multitasking
- Customer service excellence
- Organization and planning
- Time management skills
- Attention to detail
- Reliable and responsible
- Professional appearance
- Teamwork and collaboration
- Adaptability and flexibility
- Effective communication
- Relationship building
- Basic technical skills
- Project management
- Responsible alcohol service
Languages
- English, Bilingual or Proficient (C2)
- Hindi, Advanced (C1)
- Tibetan, Advanced (C1)
- Dzongkha, Bilingual or Proficient (C2)
Hobbies and Interests
- Enjoy creating and following travel blogs and vlogs.
- Volunteering
- I enjoy cooking for friends and family gatherings.
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
- Watching Movies and TV Shows
- Personal Development and Self-Improvement
- I love making others happy
- Outdoor adventures
Timeline
Cleaner
Yalul Wawirra Property Services
03.2025 - 05.2026
Cleaner
Quad Services
03.2025 - 08.2025
Housekeeping Room Attendant
The Tradies and Quality Hotels
07.2023 - 11.2025
Food and Beverage All Rounder
Compass Group
06.2023 - 03.2025
Housekeeping and Food and Beverage
Wangchuk Academy/Hotels
02.2023 - 05.2023
Assistant Administration officer
Rab-Zhe Tours and Travels
02.2019 - 11.2022
Master of Information Technology -
Wentworth Institute of Higher Education
Graduate Certificate - Business Administration
The Institute of International Studies (TIIS)
B.A - Journalism, Psychology and Optional English
Acharya Institute of Graduate Studies, Bangalore University
High School Diploma -
Punakha Higher Secondary School
Middle School -
Chumey Middle Secondary School