Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deki Wangmo

Summary

I have worked in different industries from warehouse, factories, education, customer services, administration assistance which helped me acquire various skills like communication skills, attention to details, keeping up with KPIs, reporting and maintaining datas.

Overview

8
8
years of professional experience
1
1
Certification

Work History

On site consultant

Amazon
01.2025 - Current
  • Workforce associates management (temporary workforce)
  • Monitoring associate pool health, associate pool utilization, availability of associates, coordination of extra shifts/overtime
  • Weekly Rostering and Scheduling, including daily changes
  • Provide the associates with all work related information, including working schedules, arrival times, break times
  • Onboarding & induction of new associates
  • Administration and reporting
  • Ensure that the delivery team is capable of dealing with all aspects of day to day reporting
  • Providing all information and/or documentation required to smoothly and timely integrate each associate into the Amazon system (including site pass, employment agreements, background checks documentation, etc.) as required by Amazon policies applicable to associates
  • Executes new starter audits
  • Liaising the Amazon WFS, HR team and floor area managers, including: checking the working attendance of the associates and ensuring that the associates duly record their working time on the working attendance systems
  • Daily reporting on KPIs including but not limited to fill rates, attendance, absenteeism, pool utilisation, turnover, safety incidents.

Outside School Hours Care Role

Randstad recruitment
08.2024 - Current
  • Develop and implement engaging and age-appropriate activities that promote learning and creativity, including arts and crafts, games, sports, and group activities.
  • Tailor activities to meet the diverse interests and needs of the children.
  • Encourage children to participate in activities that promote social, emotional, physical, and cognitive development.

Quality Control Role

Primo
02.2023 - 01.2025
  • Ensuring Food Safety: Regular checks help prevent contamination, spoilage, and unsafe food handling practices.
  • Inspecting Raw Materials and Ingredients: check for any defects or contamination before production begins.
  • Monitoring the Production Process: Checking equipment, ensuring hygiene standards, and making sure the production environment is safe.
  • Conducting Sensory Evaluations: Ensure that finished products meet the desired standards of quality and consistency.
  • Packaging and Labeling Checks: Checking expiry dates, nutritional information, and ingredient lists to ensure they comply with food labeling laws.
  • Product Testing and Analysis: test finished products for parameters such as texture, moisture content, pH levels, and other quality metrics. This may involve lab testing or on-the-floor checks.
  • Documenting and Reporting: maintain records of tests, inspections, and audits.
  • Training and Education: ensures that all team members are aligned with company procedures.
  • Corrective Actions: halting production, adjusting processes, or retraining staff to prevent future issues.
  • Compliance with Regulations: ensures that the food factory complies with local, national, and international food safety standards, including those set by agencies such as the FDA, USDA, or the European Food Safety Authority (EFSA).

Despatch Operator

Primo
05.2021 - 01.2025
  • Verified product quality before packaging.
  • Coordinated task assignments with team members during shifts.
  • Executed tasks in accordance with established safety guidelines while using equipment.
  • Handled minor machinery repairs promptly.
  • Labeled finished packaged items for identification.
  • Contributed to the initiation of production line setups.
  • Maintained clean and safe environment through end-of-shift cleanup.

Retail Sales Assistant

BP
12.2023 - 11.2024
  • Hands on customer service and register operations
  • Coffee making
  • Prepping & cooking food when required to company recipes
  • Assisting with & maintaining hot and cold display presentation
  • Portion control to company standards
  • Shop operations such as stocking shelves/fridges, invoicing & stocktaking
  • Compliance with all OHS requirements
  • Cleaning (includes maintaining restroom facilities)

Teacher

Royal Government of Bhutan
04.2017 - 04.2020
  • Maintaining up-to-date records of observations/concerns/interventions/incidents in the relevant file for each student, including
  • Monitoring progress against and supporting achievement of Individual Learning Plan goals for each student
  • Recording evidence of support and adjustments, as specified in Individual Learning Plan, for each student
  • Supporting students in meeting school expectations (Student Code of Conduct)
  • Assisting to conduct school incursions or excursions
  • Establish rapport and ongoing relationships with all students
  • Demonstrate enthusiasm and passion for assisting students with positive school engagement
  • Recognise and respond appropriately when a student exhibits disengaged and/or dysregulated behaviours (initiate engagement with / support of students)
  • Establish a schedule for classroom engagement and support, where applicable and/or as directed by teaching colleagues
  • Demonstrate flexibility in daily practices

Education

Master of Business Administration -

James Cook University
01.2022

Bachelor of Education - undefined

samtse college of education

Certificate IV - Training and Assessment

Nationwide Training Academy

Master of Education - undefined

James Cook University
01.2022

Skills

  • Time Management
  • Empathy
  • Approachable
  • Communication Skills
  • Punctual
  • Team Building
  • Team Bonding
  • Hard Working

Certification

  • WSQ Advanced Certificate in Training and Assessment
  • Current

Timeline

On site consultant

Amazon
01.2025 - Current

Outside School Hours Care Role

Randstad recruitment
08.2024 - Current

Retail Sales Assistant

BP
12.2023 - 11.2024

Quality Control Role

Primo
02.2023 - 01.2025

Despatch Operator

Primo
05.2021 - 01.2025

Teacher

Royal Government of Bhutan
04.2017 - 04.2020

Bachelor of Education - undefined

samtse college of education

Certificate IV - Training and Assessment

Nationwide Training Academy

Master of Education - undefined

James Cook University

Master of Business Administration -

James Cook University

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Deki Wangmo