Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Delaney Sweeney

Yeppoon

Summary

I have developed strong customer service and multitasking skills in high-paced takeaway and restaurant environments. I demonstrate an ability to manage multiple responsibilities while maintaining positive and professional attitude. I am seeking to transition into another restaurant setting where I can leverage this experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server and Delivery Driver

Rosscos Yeppoon
07.2024 - Current


  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Processed payments by accepting cash, checks and credit and debit card payments.

Waitress

Thai Tanee
04.2023 - 02.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained a thoroughly clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Server

Rice To Meet You- Sushi
02.2021 - 10.2021
  • Take and input orders: Accurately record guests' orders and input them into the POS system to facilitate efficient kitchen preparation.
  • Address allergens and ingredients: Knowledgeably list ingredients and common allergens present in menu items to assist guests in making informed choices.
  • Food and drink orders: Serve food and beverages to customers promptly and efficiently, coordinating with kitchen staff as needed.
  • Handle transactions: Process guest payments accurately and efficiently, including cash, credit card, and gift card transactions.
  • Manage receipts: Keep track of credit card receipts and cash payments, ensuring proper reconciliation at the end of each shift.

Education

St Ursula's College Yeppoon
Yeppoon, QLD
10.2024

Skills

  • Composure under pressure
  • Time efficiency
  • Persistence
  • Communication
  • Leadership
  • Commitment
  • Honesty

Certification

Cert II in Engineering

Timeline

Server and Delivery Driver

Rosscos Yeppoon
07.2024 - Current

Waitress

Thai Tanee
04.2023 - 02.2024

Server

Rice To Meet You- Sushi
02.2021 - 10.2021

St Ursula's College Yeppoon

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Delaney Sweeney