Delano Harris

5+ years Microsoft Environment Experience:

• Planning, designing, implementing, and managing identities in Entra ID and Windows Defender.
• Planning, designing, implementing, and managing identities in Active Directory using Group Policy Management for Computer and User Configuration.
• Planning, designing, implementing, and managing Windows devices, Android, & iOS devices in Microsoft Intune for corporate owned (MDM) and personal devices (MAM) for modern device management. Devices are registered in and authenticated by Microsoft Azure Active Directory.
• Detailed experience ITSM/ITIL including change, incident, and problem management using ServiceNow.
• Detailed knowledge of Microsoft Endpoint Configuration Manager (MECM) including SCCM and Intune and Windows 10/11 and application packaging.
• Detailed experience scripting experience using PowerShell.
• Experience in creating, updating, and maintaining documentation, including operational guides, as-builts, designs, policies, procedures, business documentation including risk assessments.
• Well developed interpersonal communication skills (both written and oral) and ability to deliver quality customer service as a technical expert who can translate complex information into simple concepts to facilitate customer understanding and manage expectations
• Understands Zero Trust, always verify concepts (Conditional Access Polices, Strong MFA Enforcement (Authenticator App))

Technical System Administration Skills

• Microsoft Windows 0365 Defender Suite
• Microsoft Sentinel
• Microsoft Endpoint Manager (Intune) Mobile Devices
• Microsoft Endpoint Manager (Intune) Windows Devices
• Microsoft Entra ID Azure active Directory
• On-Prem Active Directory Services
• Windows Operation Systems10/11
• Microsoft Azure B2B Tenant Collaboration
• PowerShell Scripting

• Microsoft Intune Corporate Device MDM rollout for Android and iOS
• Microsoft Intune Non Corporate Device MAM rollout for Android and iOS
• Microsoft Azure create new 0365 domain for default UPN and primary email address change
• Use PowerShell to perform bulk email address alias add to all required staff mailbox
• Use PowerShell to enable DKIM

Additional Technical Project Experience

• B2B Collaboration and data migration between two tenancies using Migration Wiz for Mailbox, OneDrive, OneNote, and ShareGate for SharePoint sites.
• Windows Server Operating Systems Establishing new and decommission old Domain Controllers as well as seizing or transferring FSMO roles.
• Active Directory Services Identity management and privileged account cleanups.
• Microsoft Windows Server Patching and Operating System updates.