Delgermaa Gansukh
Summary
I am a responsible team player, fast learner and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my previous roles, I demonstrated the ability to work under intense pressure, and maintain quality customer service, handle customer complaints and solve problematic situations as and when they arose.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Myhealth Services Pty Ltd
02.2023 - 04.2024
- Efficiently managed front desk operations for a busy healthcare facility, serving over 180 patients daily
- Assisted doctors with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Assisted with the organization and maintenance of inventory and office supply, completed daily reports on patient status, no shows, and weekly budgets
- Organized patient records and documentation, ensuring compliance with healthcare regulations.
Property Management and Customer Service Consultant
Belong Here Pty Ltd
12.2019 - 04.2020
- Done analysis of property/tenant databases and produced management reports
- Issued lease contracts, tracked expiries and renewals
- Managed tenant inquiries, complaints, disputes and other issues
- Set up and managed utility accounts and other services as well as payments and arrears
- Managed and completed entry, routine and exit inspections.
Events Coordinator Sales & Marketing
Shangri-La Hotel Ulaanbaatar
08.2018 - 11.2019
- Seamlessly handled corporate, social and government events (MICE, corporate meetings, weddings, birthday parties, year-end parties) from inquiry stage up until the execution of the event ranging in size from 10-700pax
- Worked closely with clients to fulfil their needs and guide them through the event details
- Maintained a healthy relationship and promoted the facilities of the Hotel to new and existing customers through a proactive approach
- Prepared proposals, agreements and sales reports using Delphi, Opera and Microsoft Office.
Student Assistant
University of International Business and Economics
09.2017 - 06.2018
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Increased department productivity through effective time management and prioritization of tasks.
- Provided excellent customer service to students, addressing inquiries and concerns promptly.
Project Assistant Intern
New Logistics LLC
06.2017 - 09.2017
- Performed duties as assigned regarding logistics and customs
- Translated documents in English, Chinese and Russian
- Assisted the CEO with the daily tasks
Education
Bachelor of Economics - International Economics And Trade
University of International Business And Economics
Beijing, China06.2018
Languages
English (Highly Proficient)
Mandarin/Chinese (Highly Proficient)
Russian (Highly Proficient)
Mongolian (Native Speaker)
Social Experience
University of International Business and Economics - International Students Union - Deputy Head of the Art and Culture Department (2015-2017)
Timeline
Medical Receptionist
Myhealth Services Pty Ltd
02.2023 - 04.2024
Property Management and Customer Service Consultant
Belong Here Pty Ltd
12.2019 - 04.2020
Events Coordinator Sales & Marketing
Shangri-La Hotel Ulaanbaatar
08.2018 - 11.2019
Student Assistant
University of International Business and Economics
09.2017 - 06.2018
Project Assistant Intern
New Logistics LLC
06.2017 - 09.2017
Bachelor of Economics - International Economics And Trade
University of International Business And Economics
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