Summary
Overview
Work History
Education
Skills
Timeline
Barista

Delia Hlaing

Brisbane,Queensland

Summary

Attentive Mail Sorter offers hands-on approach to streamlining backend, mail-sorting and processing activity. Superb level of accuracy in scanning, sorting and placing correspondences in proper bin for sendout. Adept understanding of complicated sorter machines, maneuvering data input and resolving physical barriers such as jams without destroying mail. Serves as detail-oriented last eye on outgoing packages to verify proper labeling, postage and barcode placement.

Overview

13
13
years of professional experience

Work History

Mail Sorter

Australia Postal Corporation
Brisbane, Queensland
08.2021 - 08.2022
  • Used automated mail processing equipment to sort and collate mail.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Evaluated mail trays to determine proper placement.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Performed final preparation for outgoing, metered correspondences prior to placement for production.
  • Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
  • Troubleshot malfunctioning mail-sorter machines by unclogging jams while protecting integrity of envelopes.
  • Facilitated trailer loading by sorting mail and transferring by forklift.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Assistant in Nursing.

Tall Trees
Brisbane, QLD
08.2014 - 11.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Used coordination and planning skills to achieve results according to schedule.

Domestic House Cleaner

Absolute Domestics
Brisbane, QLD
01.2015 - 06.2015
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Assistant in Nursing.

Bluestone Nursing Agency.
Brisbane, QLD
04.2011 - 08.2012
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.

Assistant in Nursing.

Amity.
Brisbane, Queensland
02.2006 - 10.2009
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.

Nursery Hand.

Rockhampton Botanical Gardens.
Rockhampton, QLD
04.1998 - 09.2000
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Shop Assistant.

Silly Sollys.
Rockhampton, QLD
02.1997 - 03.1998
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Shop Assistant

Local Fruit Shop.
Emu Park, QLD
01.1996 - 12.1996
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.

Education

Certificate III - Assistant in Nursing

Certificate 3 in Aged Care.
Brisbane, QLD
08.2007

Level 5 In Flute. - Practice of Music.

Australian Music Examinations Board.
Brisbane, QLD
2005

Distance Education.
Emu Park, QLD
01.1995

Skills

  • Postal Service and Product Expertise
  • Active Listening
  • Post Office Operations
  • Team Goals
  • Automated Mail Processing
  • Mail and Packages
  • Handling and Sorting Mail
  • Teamwork Skills
  • Workplace Safety
  • Client Support
  • Power Hoists
  • Handheld Scanners
  • Mobility Devices
  • Supporting Daily Living Needs
  • Interdisciplinary Care
  • Item Scanning
  • Patient Intakes
  • Observation Reports
  • Team Meetings
  • Customer Needs Assessments

Timeline

Mail Sorter

Australia Postal Corporation
08.2021 - 08.2022

Domestic House Cleaner

Absolute Domestics
01.2015 - 06.2015

Assistant in Nursing.

Tall Trees
08.2014 - 11.2016

Assistant in Nursing.

Bluestone Nursing Agency.
04.2011 - 08.2012

Assistant in Nursing.

Amity.
02.2006 - 10.2009

Nursery Hand.

Rockhampton Botanical Gardens.
04.1998 - 09.2000

Shop Assistant.

Silly Sollys.
02.1997 - 03.1998

Shop Assistant

Local Fruit Shop.
01.1996 - 12.1996

Certificate III - Assistant in Nursing

Certificate 3 in Aged Care.

Level 5 In Flute. - Practice of Music.

Australian Music Examinations Board.

Distance Education.

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Delia Hlaing