Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delia Whittaker

Rockhampton,QLD

Summary

Working in fast food and as a sales assistant I have learnt the importance of Customer Service - Ability to assist customers, address their needs, and resolve issues with a friendly and professional demeanour, Product Knowledge - Understanding food items, ingredients, and dietary restrictions to provide accurate information and recommendations to customers, Sales Skills - Engaging customers, promoting products, and upselling in a way that enhances the shopping experience and boosts sales, Communication - Clear, concise, and empathetic communication with customers and team members, Cash Handling and POS Systems - Proficiency in using point-of-sale (POS) systems and handling cash transactions accurately, Problem-Solving - Addressing customer concerns or complaints quickly and professionally to ensure satisfaction and Multitasking - Balancing various tasks, such as taking orders, managing inventory, and assisting customers, simultaneously in a high-energy environment.

Overview

1
1
year of professional experience

Work History

Wendy's

Fast Food
12.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Pandora

Sales Assistance
10.2024 - 01.2025
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Harvey Norman

Cashiering
12.2023 - 03.2024
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Customer Service

Education

No Degree - Highschool

Emmaus College
Rockhampton, QLD

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Cleaning and sanitation
  • Strong work ethic

Timeline

Wendy's

Fast Food
12.2024 - Current

Pandora

Sales Assistance
10.2024 - 01.2025

Harvey Norman

Cashiering
12.2023 - 03.2024

No Degree - Highschool

Emmaus College
Delia Whittaker