Delilah Nguyen
Sydney,NSW
Summary
Dedicated and customer-focused professional with over 2 years of experience in retail and customer service as a Sales Assistant and Hostel Receptionist. Proven track record of delivering exceptional service and cultivating positive relationships with clients. Possesses strong communication and organizational skills to efficiently manage tasks and provide tailored solutions. A proactive team player with a passion for ensuring utmost customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Uniqlo
04.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales and contributing to increase sales by 10%. Establishing achieved distinction of being documented as highest-performing Uniqlo store globally in terms of sales.
Hostel Receptionist
The Grounds Of Alexandria
03.2021 - 03.2022
- Greeted over 50 guests per day at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments.
Education
Bachelor of Architecture - Interior Architecture
University of New South Wales
Sydney, NSW02.2024
Skills
- Conflict Resolution
- Verbal Communication
- Adapt to Diverse Groups
- Product and Service Sales
- Time Management
- Multitasking Strengths
Timeline
Sales Associate
Uniqlo
04.2022 - 08.2023
Hostel Receptionist
The Grounds Of Alexandria
03.2021 - 03.2022
Bachelor of Architecture - Interior Architecture
University of New South Wales
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