Delisha Ali
Tarneit
Summary
Experienced retail professional at Spotlight with a strong track record in customer service. Skilled in boosting sales through effective merchandising and staff training. Proficient in POS systems and adept at problem-solving to ensure customer satisfaction and store efficiency. Dedicated to achieving results and promoting team collaboration. Excellent communicator with a calm and level-headed approach to managing routine tasks and overcoming challenges. Upbeat Sales Associate with 3 years of retail experience, known for delivering exceptional guest experiences through welcoming interactions and product expertise. Flexible, approachable, organized, and efficient in time management.
Overview
3
3
years of professional experience
Work History
Retail Worker
Spotlight
07.2022 - 04.2025
- Ticketed, arranged and displayed merchandise to promote sales.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Help customers load purchased equipment when necessary.
- Described merchandise and explained use, operation and care.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Assisted large number of customers per day in finding or selecting items.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Managed cash register operations using POS system and processed sales and returns.
- Answered store and merchandise questions and led customers to wanted items.
- Operated cash register to process payments from customers accurately and efficiently.
- Provided training and support to new staff members.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
Education
High School Diploma -
Miranah
09-2024
Bachelor of Science - Criminal Justice
Charles Sturt University
Skills
- Customer service
- Product knowledge expertise
- Customer assistance
- Reliability and punctuality
- Team collaboration
- Problem-solving
- Customer feedback management
- Store maintenance know-how
References
- Razia ali - spotlight manager
- Razia117113@gmail.com
- 0406117113
Languages
Hindi
Limited Working
Timeline
Retail Worker
Spotlight
07.2022 - 04.2025
Bachelor of Science - Criminal Justice
Charles Sturt University
High School Diploma -
Miranah
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