Delisha Rana
Allawah,NSW
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Staff Member
Curry Nest Indian Cuisine
St Leonards, New South Wales
04.2024 - Current
- Communicated effectively with customers regarding their inquiries or complaints.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Maintained detailed records of all customer interactions.
- Prepared invoices for payment processing according to established guidelines.
- Collaborated with other departments to ensure efficient workflow processes.
Housekeeper
Meriton Suites
Mascot, New South Wales
01.2023 - Current
- Inspected guest rooms after cleaning to ensure they were presentable.
- Responded to requests from guests regarding housekeeping needs.
- Ensured that all health standards were met during cleaning operations.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
Education
Diploma - Community Service
Australian College of Community And Health Service
Parramatta, NSW07-2025
Skills
- Strong teamwork
- Customer service
- Scheduling and coordination
- Documentation
- Leadership qualities
- Customer relations skills
- Safety compliance
- Customer service expertise
Affiliations
Volunteer Work
- Helped organize food drives and distribute meals to people in need.
- Assisted at local events, improving teamwork and communication skills.
Leadership Roles
- Led a school club, planning events and managing a team.
Creative Hobbies
- Enjoy photography, sharing work online or in small exhibits.
Community Involvement
- Participated in language exchange programs, helping others learn [language].
Fitness and Outdoor Activities
- Love hiking and exploring nature, developing planning skills.
Personal Interests
- Member of a book club, enjoying discussions about different stories.
Accomplishments
Professional Excellence
- Employee of the Month – Meriton Suites, [March/2024]
Recognized for exceptional attention to detail and consistently maintaining high cleanliness standards.
Guest and Management Recognition
- Guest Appreciation Award – Currynest Indian Cuisine, 2024
Received multiple positive guest reviews for exceptional hospitality and friendliness.
Certification
- Certificate in First Aid HLTAID011 (3 May 2024)
Timeline
Front Staff Member
Curry Nest Indian Cuisine
04.2024 - Current
Housekeeper
Meriton Suites
01.2023 - Current
- Certificate in First Aid HLTAID011 (3 May 2024)
Diploma - Community Service
Australian College of Community And Health Service
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