Delisia David

· Performing customer sales and service transactions with customers

· Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)

· Conducting and processing several identity services transactions, including Australian Passport Interviews

· Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities

· Assisting customers with mail lodgements and associate costs

· Building rewarding relationships with customers by understanding their needs

· Assisting with administrative duties such as stocktaking and record maintenance

• Owner of Delisia David, a brand specializing in Indian and Indo western garments

• Managing design process from conception through to final styling
• Designing sketches for new products with a design team
• Conducting market research to identify new trends, fabrics and techniques, and seeking design inspiration
• Ensuring product is in agreement with business strategy
• Collaborating with technical designer to ensure development packages are accurate
• Presenting story, mood, color boards, and samples to buyers.

• Handling complaints to building strategies for improving the overall customer experience and fostering loyalty
• Troubleshoot problems and drive resolutions
• Escalate unresolved issues to relevant internal teams
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Marketing Promotion through Globsyn Technologies
• Undertake daily administrative tasks to ensure the functionality and coordination of the department's activities
• Conduct market research and analyze consumer rating reports/questionnaires
• Compose and post online content on the company's website and social media accounts
• Update spreadsheets, databases and inventories with statistical, financial and non-financial information

• Sales and Marketing Promotion through Corns to Oaks Marketing Services
• Implementing marketing campaigns
• Gathering and analysing market trends, competitor strategies, and customer insights to support marketing decision-making
• Prepare and deliver promotional presentation
• Assisting with promotional activities; liaising with customers/external agencies; helping to organise market research.