Delphine Arm
Manly,Australia
Summary
Highly motivated and results-driven Pharmaceutical Sales Representative with 6 years of experience in the pharmaceutical industry. Adept at building relationships with healthcare professionals and driving sales growth through effective product demonstrations, market analysis and account management. Proven track record of exceeding sales targets and developing long-lasting customer relationships. Strong communication, negotiation, and interpersonal skills, combined with a deep understanding of the pharmaceutical market, make me a valuable asset to any organization.
Overview
13
13
years of professional experience
Work History
Pharmacy Assistant
Manly Corso Pharmacy
09.2023 - 12.2023
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
Coffee Shop Assistant
Coffee On Miller
03.2023 - 06.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Designed and implemented social media strategies to align with business goals.
- Monitored cafe stock supplies and ordered stock on regular basis
- Manned till services taking orders while serving coffee and preparing food
- Used POS system to accurately enter orders and process payments.
Pharmaceutical Sales Representative
InnovaHealth
05.2022 - 01.2023
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Networked at events and by phone to expand business profits and revenues.
- Participation in national medical congresses
Pharmaceutical Sales Representative
Swiss Alp Health
01.2017 - 01.2023
- Training of sales teams in pharmacies
- Acquisition of new independent pharmacies
- Support from the administrative office when needed
- Participation in medical conferences
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Negotiated contracts with clients and developed relationships with key personnel.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
Pharmacy Assistant
Sun Store
08.2015 - 12.2016
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Completed and filed documentation for insurance, store and liability purposes.
Pharmacy Assistant
Pharmacieplus du Camus
08.2012 - 07.2015
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
Summer Restaurant Waiter
Mini-Golf
06.2011 - 09.2011
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Social Media Manager
02.2023
Pharmacy Assistant Apprenticeship
2015
High School Diploma -
2012
Skills
- Account management
- Product demonstrations
- Market analysis
- Customer relationship building
- Strong communication and negotiation skills
- Interpersonal skills
- Sales target achievement
Websites
Languages
French
Native or Bilingual
English
Full Professional
Additional Information
Bridging A visa - subclass 482
Timeline
Pharmacy Assistant - Manly Corso Pharmacy
09.2023 - 12.2023
Coffee Shop Assistant - Coffee On Miller
03.2023 - 06.2023
Pharmaceutical Sales Representative - InnovaHealth
05.2022 - 01.2023
Pharmaceutical Sales Representative - Swiss Alp Health
01.2017 - 01.2023
Pharmacy Assistant - Sun Store
08.2015 - 12.2016
Pharmacy Assistant - Pharmacieplus du Camus
08.2012 - 07.2015
Summer Restaurant Waiter - Mini-Golf
06.2011 - 09.2011
Liberte Digitale - , Social Media Manager
Commercial Vocational School - , Pharmacy Assistant Apprenticeship
C.O - High School Diploma,
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