Delta Lirio
Ipswich,QLD
Summary
Focused Clerk with expertise in customer service, filing, and administrative support. Detail-oriented and organized with strong interpersonal and communication skills. Proven ability to work efficiently under pressure, maintaining a positive and professional attitude.
Overview
5
5
years of professional experience
Work History
Medical Records Administration Clerk
Ramsay Health Care
Ipswich
01.2024 - Current
- Managed chart requests alongside various administrative duties including filing, sorting, and creating new charts.
- Responded to inquiries and chart requests via email, teams, and proficiently utilized Meditech software
- Answered phones in a professional manner and addressed inquiries promptly.
- Organized and maintained filing systems for confidential documents.
Food Process Worker
Sunny Queen
4300, QLD
01.2023 - 01.2024
- Sorted, packaged, and boxed products in a fast-paced work setting
- Maintained cleanliness and upkeep of machinery and equipment
- Achieved process time goals by efficiently coordinating food production using team work
Waitress
Thai Malila
Brisbane
06.2019 - 11.2022
- Provided excellent customer service to dine-in customers and handled cash transactions
- Maintained a hygienic and orderly workplace
- Ensured customer satisfaction through prompt table check-ins to assess food and beverage requirements
- Exhibited resilience and empathy when faced with difficult customers
- Assisted with food preparations and general cleaning of the restaurant vicinity and toilet.
Education
Bachelor of Commerce - Finance and Accounting major
University of Queensland
St Lucia12.2025
Skills
- Interpersonal Skills
- File Maintenance
- Telephone Etiquette
- Administrative tasks
Volunteer Experience
Primary school classroom assistant, Corinda State School, Brisbane, QLD, 01/2020, 02/2020,
- Lead reading group
- Facilitated with classroom cleanups
- Assisted teachers in managing classroom activities to ensure students were engaged and productive
- Monitored student progress by providing feedback on their work.
Hobbies and Interests
- Bullet Journaling and reading
- Home organization
- reading
References
Name: Nia
Position: Night shift Supervisor
Organisation: Sunny Queen Australia
Contact no: 0413105834
Email: nishapesta2012@gmail.com
Name: Patu
Position: Manager
Organisation: Sunny Queen Australia
Contact no: 0436672161
Email: Patufalaniko@sunnyqueen.com.au
Timeline
Medical Records Administration Clerk
Ramsay Health Care
01.2024 - Current
Food Process Worker
Sunny Queen
01.2023 - 01.2024
Waitress
Thai Malila
06.2019 - 11.2022
Bachelor of Commerce - Finance and Accounting major
University of Queensland
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