Highly-motivated and dependable employee with a proven ability to adapt quickly and excel in new challenges. recognised for strong work ethic, exceptional interpersonal skills, and the ability to work independently while mastering new skills efficiently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
Port Campbell Holiday Rental
Port Campbell
08.2017 - Current
Swept and mopped floors, vacuumed carpets, and dusted surfaces
Cleaned bathrooms including toilets, showers, sinks, countertops, mirrors, and floors
Washed windows both inside and outside of the facility
Folded linen neatly for storage in laundry area
Changed dirty bed linen and made beds, ready for guest entry
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels
Ski Lift Operator
Vali resorts
Perisher, Australia, Snowy Mountains, Jindabyne
06.2023 - 09.2023
Inspected ski lift equipment and reported any malfunctions or damage to supervisor
Assisted guest with loading and unloading of the ski lift
Provided detailed instructions on how to safely use the ski lift
Monitored guest safety while riding the ski lift by ensuring proper seating position and adherence to safety rules
Responded promptly and appropriately to emergency situations related to the ski lift operations
Assisted guest with questions or concerns related to either their ride on the ski lift or general questions regarding the resort
Front of House Employee
12 Rocks Cafe & Beach Bar
Port Campbell
03.2018 - 07.2023
Greeted customers and provided friendly customer service
Informed customers of daily specials, menu items, and restaurant policies
Answered phone calls, took reservations, and answered inquiries
Trained new staff on operational procedures and customer service standards.
Maintained cleanliness of dining area by clearing tables and wiping down surfaces
Assisted with seating arrangements to ensure comfortability for guests
Processed payments using cash registers or POS systems accurately and efficiently
Performed opening and closing duties such as counting money, organizing supplies
Prepared alcoholic and non-alcoholic beverages
Performed daily opening and closing duties, such as setting up the dining area and cashing out registers
Head of shift - manager role for this shift
Made high quality hot beverages including coffee, teas and hot chocolate