DEMA LHAMO
Canberra,ACT
Summary
CAREER OBJECTIVE
I recently completed my Master of Social Work with a strong desire to make a positive difference in people’s lives. Currently, I am looking for a challenging role as a Social Worker in Allied Health. With my prior experience, my goal is to contribute compassionately to the well-being of children and families and to work with complex clinical cases supporting and providing services to adults looking into their safety and fostering a nurturing environment. I am confident that my skills and experience align perfectly with the requirements of this role.
EMPLOYMENT HISTORY(BHUTAN)
Teacher III:10th February 2010- 17th December 2015
· Regular teaching.
· Served as staff secretary in the school.
· Maintain the health record for needy students.
· Served as health coordinator
· Scoutmaster.
Teacher II: 2016-2019:10th February 2016- 30th March 2019
· Regular Teaching.
· Teacher in charge of the Science Department.
· Contributed and participated in writing Primary Science Curriculum (Years 4,5 &6)
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Samy Care ACT Pty Ltd
01.2022 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Manage challenging behaviours through positive reinforcement techniques.
- Assist clients with activities of daily living such as eating, dressing, and grooming.
- Transport clients to appointments, social events, and other activities as needed.
Intake Case Worker
Child And Youth Protection Services
01.2024 - 02.2024
- Improved client satisfaction by efficiently managing case intake and assessment processes.
- Enhanced service delivery by maintaining accurate and up-to-date client records.
- Assessed reports of alleged abuse and neglect of children and young people.
- Assessed the risk of harm to the children by gathering additional information.
- Communicated with external agencies to ensure the safety and well-being of the children.
- Collaborated with multidisciplinary teams to undertake a holistic assessment of the strengths, protective factors and risks to children and young people.
Triage Officer
Uniting Care Kippax
05.2023 - 08.2023
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Managed resources effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Assist clients and provided services including food, and vouchers to families who were in crisis.
- Identified the needs of the service users promptly and efficiently and made referrals.
- Provided short-term case coordination to help manage immediate ongoing issues.
Education
M.D. - Master of Social Work
Australian Catholic University
Canberra, ACT12.2023
M.D. - Master of Educational Studies.
University of Canberra
Canberra, ACT06.2021
Bachelor of Science - Bachelor of Education
Samtse College of Education
11.2009
Skills
Effective communication: Active listening skills, good in oral and written language
Cultural responsiveness via compassion and empathy
Good teamwork and leadership skills
Hardworking and willing to learn new things
Resilience and perseverance
Good critical thinking skills and strong work ethic
Good understanding of Trauma-informed care approach and case analysis
Manage crisis intervention and conduct risk assessment
Multilingual- English, Hindi, Dzongkha, Nepali
Certification
- CPR and First Aid Certificate.
- Certificates in Domestic and Family Violence Foundation Training.
- Certificate in Connect for Safety.
- Certificate in NDS Disability Induction.
- Certificate in Cumulative Harm and Neglect.
- Aboriginal and Torres Strait Islander Awareness.
- Manual Handling.
Additional Information
Clinical Placements:
i. 07/08/2023- 10/11/2023: Child and Youth Protection Services (CYPS), Therapeutic Assessment Team. ACT (500 hours)
ii. 15/08/2022- 28/11/2022: Kippax Uniting Church, Healthy Ageing, ACT (500 hours)
iii. 01/06/2007- 17/12/2007: Teaching practice for 6 months: Lobesa Lower Secondary School, Bhutan
iv. 01/02/2006-17/12/2006: Apprentice Teacher at Shingner Primary School, Bumthang Bhutan
REFERENCES
1.Mr. Darren Winn
Intake Case Management Team Leader
Child and Youth Protection Services (CYPS)
Email: darren.winn@act.gov.au
Phone: 0411774805
0r
Mrs Jenny Parker(Supervisor)
Therapeutic Assessor
Child and Youth Protection Services (CYPS)
Email address: Jenny.parker@act.gov.au
Contact no:0434427495
2. Mrs. Aimee Kent
Community Relationship Minister
Uniting Care Kippax
Email address: Aimee.Kent@kippax.org.au
Contact no:0418216028
Timeline
Intake Case Worker
Child And Youth Protection Services
01.2024 - 02.2024
Triage Officer
Uniting Care Kippax
05.2023 - 08.2023
Disability Support Worker
Samy Care ACT Pty Ltd
01.2022 - Current
M.D. - Master of Social Work
Australian Catholic University
M.D. - Master of Educational Studies.
University of Canberra
Bachelor of Science - Bachelor of Education
Samtse College of Education
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