Demetra Onoufriou
Melbourne,VIC
Summary
Experienced professional with over 30 years of diverse work experience in Hospitality and Customer Service both domestically and internationally. Demonstrated ability to work long, flexible hours while maintaining honesty, reliability, and a strong work ethic. Seasoned Hot Foods Cook known for high productivity and efficient task completion. Specialize in time management, flavor profiling, and kitchen safety procedures. Excel in fast-paced environments using strong communication skills, teamwork, and adaptability to ensure seamless kitchen operations and consistent food quality.
Overview
30
30
years of professional experience
Work History
Personal Carer
01.2018 - Current
- Support the elderly with domestic help in their households, prepared meals following special dietary needs and allergies
- Assist with personal hygiene, showering, toileting, oral care
- Assist with self-administration of medication
- Transfer to medical appointments
Food Attendee
Mind Australia
Melbourne, VIC
12.2021 - 02.2022
- Food Preparation: planning and preparation of nutritional meals for residents, incorporating dietary requirements and preferences.
- Food Handling & Safety: Maintaining compliance with relevant food handling and hygiene practices, including specific tasks and practices required to maintain a COVIDSafe environment.
- Skill building: Worked alongside Mind Community Mental Health Practitioners to provide educational demonstrations and assistance to residents, with a focus on skill acquisition and development in the areas of meal planning, food handling, preparation, and storage.
- Housekeeping: Maintaining inventory of supplies, maintenance of kitchen environment hygiene standards, monitoring of food quality and condition, etc.
- Local service requirements: Complied with all local requirements related to maintaining a COVIDSafe environment, including electronic check-in, temperature checks, hand hygiene, use of Personal Protective Equipment.
- Values: Maintained a safe environment for residents, self, colleagues, and members of the public.
- Escalated concerns regarding safety, quality, and risk to an appropriate staff member.
- Participated in evaluation and continuous improvement.
- Showed compassion and provided support to colleagues and residents.
- Consistently showed respect and valued each person's dignity.
- Sought opportunities to be innovative for improvement.
- Communicated openly and honestly as an effective team member.
- Other: Provided support that maximized self-determination and self-management of mental health and wellbeing.
- Acknowledged the diverse and individual needs of residents, carers, families, and support people.
- Advocated for and supported social inclusion.
Patissier, Cake Decorator
The_Sweet_Nook
01.2015 - 01.2018
- Company Overview: Self employed
- Made to order Celebration Cakes, preparing a wide variety of goods, cakes, cookies, pies, bread
- Created new and exciting desserts to renew menus and engaged the interest of customers
- Decorated pastries using icing toppings to ensure the presentation will be beautiful and exciting
- Self employed
Postal Delivery Officer
Australia Post
01.2007 - 01.2014
- Company Overview: (Preston DC & Mt Waverley)
- Mail sorting, Mail Delivery, meeting time schedules, reporting to management, meeting OH&S standards
- (Preston DC & Mt Waverley)
Cashier Counter - Bar Attendant
Four Seasons Hotel Limassol Cyprus
01.2002 - 01.2006
- Mise en Place, stock control, liaising with customers
Banquets
Savoy Park Plaza Hotel Melbourne
01.1995 - 01.1996
Patissier and Breakfast Chef
Kokko Maria deli café
01.2017
- Food Preparation, quality control, time management, staff training, menu planning, monitoring sanitation practices, meeting safety standards
Education
Certificate III - Patisserie and retail baking
Holmesglen
01.2015
Certificate - hospitality (Food & Beverage)
Macquarie Business College
01.1996
Diploma - business studies
Gippsland Business College
01.1992
Certificate IV - Interior Decorating
Holmesglen
Skills
- Efficient Patient Record Management
- Dining Assistance
- Disability Assistance
- Organized Recreational Programming
- Emotional Guidance
- Dietary Management
References
Available upon request
Timeline
Food Attendee
Mind Australia
12.2021 - 02.2022
Personal Carer
01.2018 - Current
Patissier and Breakfast Chef
Kokko Maria deli café
01.2017
Patissier, Cake Decorator
The_Sweet_Nook
01.2015 - 01.2018
Postal Delivery Officer
Australia Post
01.2007 - 01.2014
Cashier Counter - Bar Attendant
Four Seasons Hotel Limassol Cyprus
01.2002 - 01.2006
Banquets
Savoy Park Plaza Hotel Melbourne
01.1995 - 01.1996
Certificate III - Patisserie and retail baking
Holmesglen
Certificate - hospitality (Food & Beverage)
Macquarie Business College
Diploma - business studies
Gippsland Business College
Certificate IV - Interior Decorating
Holmesglen
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