Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Retail Supervisor
The Athletes Foot
Nowra
09.2023 - 06.2024
Trained new employees on store policies, customer service techniques, and sales procedures.
Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
Directed and supervised staff performance.
Maintained records of all merchandise returns or exchanges for quality assurance purposes.
Inspected shelves regularly to ensure products were properly labeled and displayed according to company guidelines.
Monitored daily sales performance and identified areas that needed improvement.
Managed stock levels effectively to minimize overstock or out-of-stock situations.
Provided exceptional customer service by responding promptly to customer inquiries and complaints.
Assisted in training and developing new staff members on store operations, policies and procedures.
Ensured proper cash handling procedures were followed at the point-of-sale register.
Disability Support Worker
Blacksheep care services
Nowra, NSW
02.2023 - 09.2023
Advocated for clients to resolve medical or personal crises.
Collaborated with other professionals to assess client needs.
Administered medication to patients according to strict schedules.
Guided clients in development of skills and strategies for dealing with individual problems.
Utilized strong assessment skills to determine necessary client care and daily function assistance.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Assisted clients with activities of daily living such as eating, dressing, and grooming.
Maintained records of services provided, client progress, and goals achieved.
Transported clients to appointments, social events, and other activities as needed.
Provided emotional support to individuals with physical or mental disabilities.
Provided assistance in the home environment including meal preparation and light housekeeping.
Encouraged independence by teaching skills needed for everyday life.
Developed strategies to help individuals cope with their disability.
In-Home Nanny
Laura Miller
Newtown, NSW
01.2020 - 01.2023
Transported children to school, appointments, extracurricular activities, and outings.
Read books aloud to promote language development skills and imagination growth.
Encouraged good manners among children by modeling appropriate behavior.
Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
Provided a safe environment in the home by adhering to safety standards while caring for the children.
Engaged in outdoor recreational activities with the children such as trips to the park or beach.
Promoted healthy eating habits by introducing nutritious snacks throughout the day.
Assisted with homework completion and monitored progress towards academic goals.
Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
Adapted teaching methods based on individual needs of each child.
Created an atmosphere that was conducive to learning through positive reinforcement techniques.
Organized age-appropriate educational activities to stimulate learning and development.
Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
Maintained cleanliness and organization of children's living spaces and play areas.
Administered first aid and medication as needed, ensuring child safety and well-being.