Demi Miller
Espresso Engine
Greenslopes,QLD
1
Language
2027
years of professional experience
Accomplished Senior Supervisor recognized for enhancing operational efficiency through strategic process improvements. Strong background in staff development and customer service, committed to driving team success and optimizing workflows for superior business outcomes.
Work History
Senior Supervisor
- Supervised daily operations, ensuring adherence to quality standards and efficiency protocols.
- Trained and mentored team members, fostering skill development and enhancing productivity.
- Implemented process improvements, reducing waste and optimizing workflow in production areas.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment of materials.
- Conducted performance evaluations, providing constructive feedback to enhance staff performance.
- Developed training programs for new employees, streamlining onboarding processes and knowledge transfer.
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Mentored junior team members for accelerated professional growth and skill development.
- Assessed problems and conflicts and resolved independently.
- Identified underperforming areas and implemented effective process improvements.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Fostered a culture of continuous learning, offering ample opportunities for skill enhancement and professional growth to team members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
Certificate II - Auslan
Certificate III - Auslan
Skills
Operational efficiency
Training
Mentoring
Supervision (Team Development)
Process improvement
Decision-making
Inventory oversight
Quality control
Workflow optimization
Team collaboration
Customer relations
Languages
Auslan
Interests
Attending Brisbane Deaf Pub
Interpreted Tours
Auslan Workshops
Keen interests Social Justice
Accessibility and learning more.
Reading
Coffee
Timeline
Senior Supervisor
Espresso Engine
2013 - CurrentRead More
Deaf Connect
Certificate III from Auslan
Read More
Deaf Connect
Certificate II from Auslan
Read More