Demi Reddy
Pearsall,WA
Summary
A PR professional, highly skilled at co-ordination and organising, facilitating effective communication and adapting to a fast paced environment where I can work autonomously on tasks. I have a positive outlook and I'm upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Receptionist & Accounts Assistant (Contract)
Kim Wilson & Co Family And Divorce Lawyers
12.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Answered phone promptly and directed incoming calls to correct offices.
- Did Accounts Payable work for our Senior Accountant.
Team Leader (Contract)
Hays Recruitment
01.2020 - 11.2022
- Educated service personnel on company policy and procedure.
- Evaluated employee performance through close observation and performance rubrics.
- Initiated workplace improvement programs for increased service efficiency.
- Delegated workplace responsibility to appropriate staff.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Project Coordinator
RAC
02.2017 - 12.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developmen
- Managed competing demands and professionally adapted to frequent change, delays and unexpected eve
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Kept corporate and client information confidential, adhering to data safety measures.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Responded to requests for information on materials to inquiring parties.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Arranged travel and accommodation for team members and project partners.
- Wrote technical narratives to document processes and design changes.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Sent newsletters and bulletins using MailChimp and dotmailer.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
Education
Bachelor of Communications - Public Relations & Marketing
Edith Cowan University
Perth, WA02.2018
Skills
- Technical Support
- Office Management
- File Management
- Bookkeeping
- Scheduling
- Travel Coordination
- Project Coordination
- Data Entry
- Staff Management
- Mail Distribution
- Documentation and Reporting
- Tech-Savvy
- Project Management
- Verbal and Written Communication
- Data Inputting
- Organization Skills
- Business Correspondence
- Information Protection
Social Media Marketing
I am a creative individual who has worked with multiple brands and businesses to grow their databases and platforms through pr and branding.
Timeline
Receptionist & Accounts Assistant (Contract)
Kim Wilson & Co Family And Divorce Lawyers
12.2022 - Current
Team Leader (Contract)
Hays Recruitment
01.2020 - 11.2022
Project Coordinator
RAC
02.2017 - 12.2019
Bachelor of Communications - Public Relations & Marketing
Edith Cowan University
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