Demi Samaseia
Penshurst,NSW
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Pancake Parlour
10.2021 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Ellenbrook Secondary College
Ellenbrook, WASkills
- Exceptional Communicator
- Presenting Solutions
- Customer Service and Assistance
- Safety Regulations
- Customer Service
- Calm and Professional Under Pressure
Reference
Restaurant manager Sali Koch : 0451 919 266
Timeline
Customer Service Associate
Pancake Parlour
10.2021 - 08.2023
Ellenbrook Secondary College
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