Summary
Overview
Work History
Education
Skills
Timeline
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Demie Kim

Auckland (Starting Aug, 2024),New Zealand

Summary

Delivered a remarkable 152% profitability increase at A K Unicargo through strategic operational optimization and streamlined export processes. Known for exceptional problem-solving abilities and effective communication, ensuring seamless coordination and high customer satisfaction. Proven expertise in project management and adaptability, fostering robust partnerships and achieving operational excellence.

Overview

3
3
years of professional experience

Work History

Export Operator

A K Unicargo
02.2023 - Current
  • Optimized communication across internal and external channels, resulting in faster response times and effective problem resolution. Excelled in managing urgent situations, such as promptly retrieving the Original DGD (Dangerous Goods Declaration) via email and coordinating color printing at a nearby shop to meet critical courier pick-up deadlines.


  • Implemented enhanced documentation procedures to streamline export processes. Achieved a remarkable 152% increase in profitability by strategically optimizing operational efficiency and integrating the e-print system within CargoWise, significantly saving time.


  • Negotiated competitive shipping rates and ensured exemplary service to customers. Recent feedback underscores satisfaction with our volume of bookings, demonstrating strong partnership and mutual benefit.


  • Collaborated within the export team to ensure seamless coordination of air shipments, consistently meeting customer timelines and internal operational goals. Proficient in managing LCL and FCL shipments, providing versatile support across logistics needs to optimize efficiency and uphold service excellence.

Account Executive

EMFORCE
09.2021 - 09.2022
  • Managed digital marketing campaigns for major clients, focusing on optimizing strategies for online visibility and customer acquisition.


  • Conducted detailed presentations to senior management and participated in meetings to review campaign performance and strategic planning.


  • Coordinated with internal teams to ensure seamless execution of campaigns, adhering to client objectives and timelines.

Education

BBA - International Business, Trade And Commerce

Pukyong National University (PKNU)
PUSAN, KOREA
02.2021

Skills

  • Project Management
  • Problem-Solving
  • Communication
  • Adaptability
  • Attention to Detail
  • Operational Efficiency
  • Teamwork and Collaboration
  • Customer Relationship Management

Timeline

Export Operator

A K Unicargo
02.2023 - Current

Account Executive

EMFORCE
09.2021 - 09.2022

BBA - International Business, Trade And Commerce

Pukyong National University (PKNU)

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Demie Kim