Denella Cobban

• Assisted sales agents with the preparation and coordination of open homes and property inspections.

• Used CRM systems to maintain client records, update databases, and manage buyer enquiries.

• Conducted cold calls and follow-up calls to prospective clients and leads.

• Communicated with buyers and vendors in a professional and friendly manner.

• Supported lead generation activities and client relationship management.

• Assisted clients throughout the new home sales process, providing professional support and guidance.

• Conducted cold calls and followed up leads to generate new business opportunities.

• Prepared preliminary quotes and assisted with pricing discussions.

• Worked with concept plans and design options to help clients find suitable home solutions.

• Created social media content showcasing new home designs, display homes, and promotions.

• Produced photo and video content to support marketing campaigns and brand awareness.

• Collaborated with sales and marketing teams to generate customer inquiries.

• Managed day-to-day store operations during the seasonal period.
• Assisted with home staging displays to present products in an appealing and professional way.
• Provided excellent customer service, responding to enquiries and assisting clients in selecting products.
• Created content and managed the company’s social media channels to promote products and engage customers.
• Maintained inventory, handled transactions, and ensured store presentation met company standards.

• Progressed from apprentice to Assistant Salon Coordinator, supporting day-to-day salon operations and team organisation.
• Assisted clients with appointments, ensuring a professional and welcoming experience.
• Managed client bookings, payments, and maintained accurate client records.
• Supported stylists with preparation and workflow, maintaining a clean and organised workspace.
• Acted as a personal assistant to the salon owner, handling administrative tasks and scheduling.
• Created content and managed the salon’s social media channels to promote services and engage clients.
• Developed strong communication, customer service, and interpersonal skills in a fast-paced, client-focused environment.