Denham Bradley Wicks
Brisbane,QLD
Summary
High-achieving, enterprising leader with diplomatic and persuasive communication style. Well-versed in sales, team and business leadership. Proactive and knowledgeable Regional Manager with demonstrated operations leadership, sales planning and personnel management strengths. Successful in energizing businesses with creative and strategic initiatives.
Overview
11
11
years of professional experience
Work History
Regional Manager
Rebel Sport – QLD
, QLD
07.2013 - Current
- Directing, leading and managing of the store operating plans, service standards budgets, profits and controllable expenses in accordance with company region objectives
- Managing and improving region and store operations by providing regular feedback, coaching and mentoring to store managers to achieve company targets and standards
- Overseeing and addressing region training needs, facilitating sharing of knowledge and learning and actively monitoring the impact of training
- Ensuring the management of the IDP process and maintenance of talent and succession planning
- Ensuring positive performance management of team members and managing under performance through appropriate use of procedures and policies
- Ensuring store operational objectives are met for store openings, refurbishments and refit
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed and Implemented Leadership development program
- Managed P&L to maximize profitability and effectively manage costs to constantly exceed performance expectations.
Store Manager
Amart All Sports
03.2011 - 07.2013
- Developing and coordinating the effective implementation of the store’s annual operational plan
- Timely and accurate reporting against all components of the store’s performance management framework
- Designing, developing and implementing the store’s key performance measures, producing regular performance reports and timely advice to the company’s Head Office
- Identifying, planning and implementing improvements to business operations with the aim to increase sales revenue, store attendance, employee effectiveness, and overall business efficiency
- Identifying, developing and maintaining collaborative partnerships with various community groups throughout the Sunshine Coast region
- Managing the store’s budget in a financially astute and responsible manner
- Coordinating all aspects of the recruitment and selection process for store employees
- Identify and maximise business opportunities, ensuring sustainable growth in a rapidly changing economic climate
- Key Achievements:
- Increased store revenue by over 15%
- Established 50 new community relationships
- Increased profitability by 15%
- Developed high standard of customer service
- Development of team members and future leaders
- Store Manager of the year FY13
Education
Diploma - Finance and Mortgage Broking
Kaplan
09.2019
BBus - Management & International Business
University of The Sunshine Coast (USC)
2007
High School Certificate -
Kearsney College
2002
Skills
- Leadership skills
- Strategic planning
- Commercial awareness
- Team Training and Development
- Operations management
- Problem Solving
- Promotional campaigns
- Relationship Building and Management
Timeline
Regional Manager
Rebel Sport – QLD
07.2013 - Current
Store Manager
Amart All Sports
03.2011 - 07.2013
Diploma - Finance and Mortgage Broking
Kaplan
BBus - Management & International Business
University of The Sunshine Coast (USC)
High School Certificate -
Kearsney College