Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Provided safe transportation to and from activities and events.
Assisted children with completing homework and special assignments to improve academic performance.
Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
Created nurturing, safe environments to promote emotional, social, and intellectual growth.
Helped children discover enrichment activities to inspire imagination and creativity.
Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
Provided overnight care as needed, ensuring a safe and secure environment.
Regulated children's schedules to balance rest, learning, and play.
Beautician
Beauty by Denza
Perth, WA
01.2020 - 01.2023
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
Increased client base through online marketing and client referrals.
Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Kept notes listing preferences and services provided to clients for quick reference.
Designed cleaning schedules and organizational systems for treatment and sales areas.
Designed comprehensive body care routines for many clients including schedules, products, and techniques.
Stayed up-to-date on body care technologies and introduced industry innovations to salon.
Education Assistant
St Columba’s School
Bayswater, Australia
01.2011 - 01.2014
Helped students master learning concepts through one-on-one and small group tutoring.
Prepared visual aids, equipment, and classroom displays to foster learning.
Maintained focused, inclusive, and supportive learning environments.
Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Assisted in development screenings to measure students' motor, language, and emotional skills.
Offered students personalized educational, behavioral, and emotional support.
Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
Prepared, duplicated, and collated teaching materials to help students better understand learning concepts.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors.
Special Needs Assistant
Belmay Primary School
Cloverdale, Australia
05.2011 - 08.2011
Utilized curriculum with life-based approach.
Met with parents about student needs to garner additional support.
Prepared visual aids, equipment, and classroom displays to foster learning.
Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Maintained focused, inclusive, and supportive learning environments.
Kept students safe in classroom and outside environments.
Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
Collaborated with teacher to develop personalized and successful learning strategies.
Advised instructor on student behavior or issues requiring immediate attention.
Supported students with personalized accommodations, extra assistance, and educational assessments.
Babysitter
Cathy Burns
Canningvale, Australia
01.2011 - 05.2011
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Organized various activities, games, crafts and outings to keep children entertained.
Communicated with parents about daily activities and any concerning behaviors.
Responsibly watched children while parents were out.
Helped complete homework, school projects and chores.
Relief & Tafe Placement
Gladys Newton School
Balga, Australia
01.2009 - 01.2011
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Relief / Permanent Part-time
Buggles ChildCare Centre
Forrestfield, Australia
07.2009 - 10.2010
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Collaborated daily with classroom teachers to keep activities running smoothly.
Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
Recorded child behavior, food, and medication information for supervisors.
Monitored children's play activities to verify safety and wellness.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Encouraged curiosity, exploration and problem-solving with tailored recreation programs.
Balanced schedules to promote optimal rest, play and educational periods.
Enforced rules to teach good manners and maintain safe environment.
Caltex Woolworths
Midvale, Australia
07.2008 - 02.2009
Monitored and replenished stock in fridges and display cabinets for optimal product availability.
Handled money and managed checkout processes for efficient transactions.
Ensured customer satisfaction by delivering exceptional service to promote repeat business.
Maintained floor stock levels to support seamless sales operations.
Supervised and cleaned outdoor areas to provide a welcoming environment.
Reported issues promptly for swift resolution.
Observed customer behavior and addressed prior problems.
Greenmount Gardens Nursing Centre
Greenmount, Australia
09.2007 - 07.2008
Coordinated daily routines for patrons to improve overall service experience.
Identified and resolved daily obstructions to enhance service efficiency.
Assisted patrons with meals and mobility during day and night shifts.
Maintained clean and safe environments through diligent environmental upkeep.
Documented observations and reported on patron activities for quality assurance.
Built strong relationships with patrons through effective communication.
Implemented infection prevention controls to ensure health safety standards.
Promoted diverse interactions among patrons to foster community engagement.
Aroma Café
Mt Lawley, Australia
01.2006 - 01.2007
Delivered exceptional food and beverage service while ensuring compliance with safety standards.
Performed cleaning, restocking, and cashiering tasks to streamline operations.
Operated kitchen equipment and maintained cleanliness in dining areas for customer comfort.
Managed cash transactions to uphold accurate financial reporting.
Monitored supply levels to prevent shortages during peak service times.
Washed dishes and adhered to strict hygiene practices during meal preparation.
Big W
Midland, Australia
01.2005 - 01.2006
Processed transactions by scanning items, verifying prices, and collecting payments through various methods.
Delivered exceptional customer service by greeting patrons and resolving complaints professionally.
Handled merchandise returns, refunds, and exchanges per company policies.
Managed cash register operations, ensuring accuracy in cash drawer and reporting discrepancies daily.
Assisted customers at self-serve checkouts by providing guidance and support as needed.
Maintained a clean checkout area, ensuring essential supplies were available at all times.
Promoted ongoing sales and store promotions to boost customer engagement.
Enforced compliance by checking identification for age-restricted item purchases.
Hungry Jacks
Belmont & Midland, Australia
01.2003 - 01.2005
Processed customer orders at front counter and drive-thru efficiently.
Cooked and assembled food items following health and safety standards.
Maintained cleanliness of work areas to ensure hygiene compliance.
Enhanced customer satisfaction through attentive service in a fast-paced environment.
Developed teamwork skills by collaborating with colleagues during peak hours.
Improved time management abilities by prioritizing tasks effectively.
Strengthened customer service capabilities through direct interaction with patrons.
Education
Certificate 3 - Beauty Services
01.2022
Online Beauty Courses -
01.2021
Bachelor of Early Childhood Education -
01.2016
Bachelor of Early Childhood Education -
01.2014
University Preparation Course -
01.2013
Certificate 3 - Education Support
01.2011
Certificate 4 - Education Support (Special Needs)
01.2011
Certificate 3 - Children Services
01.2009
La Salle College
01.2006
Certificate 3 - Aged Care Work
01.2006
Runcorn State High School
QLD
01.2003
Skills
Ability to Relate to People at All Levels
Self-Motivated
Positive Attitude
Ability to Work Autonomously
Ability to Work Under Pressure
Ability to Meet Deadlines
Ability to Work in a Busy Environment
High Level of Personal Motivation
Enthusiasm
Persistence
Leadership Skills
Communication Skills
Interpersonal Skills
Dedication to Service and Support
Perception Skills
Decision Making Skills
Assessment Skills
Problem Solving Skills
Willingness to Learn
Routine adherence
Behavior management techniques
Reliable
Transportation safety
Active listener
Outdoor activities
Family support
Valid Driver's license
Superior communication skills
Effective team leader
Complex Problem-solving
MS office proficient
Valid passport
Drivers License
C Class
Attitude And Attributes
A High Standard of Personal Presentation
Honest and Dependable
Enthusiastic and Interested in Furthering My Career
High Achiever and Results Orientated
A Bright, Outgoing and Positive Attitude
Displays Initiative
Hard Working and Committed Person
Willing to Accept Responsibility
Organisational And Administrative Skills
Well Developed Computer Skills
Ability to Set and Work to Priorities
A High Level of Accuracy with Attention to Detail
Excellent Organisational and Planning Experience
Ability to Plan and Organise a Variety of Tasks to Meet Deadline
Highly Developed People Skills with the Ability to Motivate and Lead a Team
Country Of Birth
Australia
Hobbies and Interests
Reading
Softball
Summary Of Experience
Photocopier, Fax, Computer, New Technology, Calculator, MYOB/ Xero, Word / Excel, Counter Sales, Customer Complaints, Public Relations, Customer Service