Denis Bosák
Kangaroo Point
Summary
Hardworking person seeking to further his career life. Customer-care oriented, bringing forth a compassionate and friendly attitude.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Dispatcher
Mesaroli Transports a.s.
10.2023 - 11.2024
- Coordinated with logistics and supply chain teams to ensure on-time and cost-effective delivery of goods and services
- Utilized GPS data to provide real-time updates on vehicle locations and estimated arrival times
- Monitored multiple communication systems simultaneously to ensure timely response to customer inquiries and requests
Sales representative in logistics
ADK Logistics s.r.o.
04.2023 - 09.2023
- Utilised sales techniques and strategies to build customer relationships and close sales
- Coordinated with logistics and supply chain teams to ensure on-time and cost-effective delivery of goods and services
Dispatcher
SWIDA Innovative s.r.o.
05.2021 - 04.2023
- Coordinated with logistics and supply chain teams to ensure on-time and cost-effective delivery of goods and services
- Utilized GPS data to provide real-time updates on vehicle locations and estimated arrival times
- Monitored multiple communication systems simultaneously to ensure timely response to customer inquiries and requests
Customer care representative
Slovak Telekom a.s.
09.2019 - 04.2021
- Resolved customer complaints in a timely and effective manner, resulting in a positive customer satisfaction rating
- Identified customer needs and communicated benefits of products and services, resulting in sales
Education
Master Of Applied Science - Utilization of Alternative Sources of Energy
Technical University of Košice
Košice06.2019
Skills
- Time Management
- Analytical Skills
- Customer Service
- Detail Oriented
- Good team player
- Computer Skills
Languages
Slovak
Polish
English
Certification
White card
EWPA Yellow card
LO license
LP license
Timeline
Dispatcher
Mesaroli Transports a.s.
10.2023 - 11.2024
Sales representative in logistics
ADK Logistics s.r.o.
04.2023 - 09.2023
Dispatcher
SWIDA Innovative s.r.o.
05.2021 - 04.2023
Customer care representative
Slovak Telekom a.s.
09.2019 - 04.2021
Master Of Applied Science - Utilization of Alternative Sources of Energy
Technical University of Košice