Summary
Overview
Work History
Skills
Timeline
Generic

Denis Hurley

Brisbane,QLD

Summary

Skilled Patient Support Officer offering demonstrated expertise in patient support developed over 18 years of healthcare experience. Skilled at manual handling and equipment used through out the Hospital.Ability to work unsupervised or as a team member.Sound understanding of compliance issues regarding workplace safety.I have experience through out many wards ie Oncology Department,Mental Health Ward,Rehab and Geriatric Ward

Overview

18
18
years of professional experience

Work History

Patient Support Officer

STARS Hospital Herston
01.2021 - Current
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Mentored junior staff members, helping them develop their skills and train them in manual handling and equipment for transferring Patients ,ie different kind of hoists for transferring patients,slid boards,Sara steady, Sara Plus
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Provided vital support during emergencies, responding swiftly and effectively to urgent situations as required.
  • Facilitated patient mobility through careful assistance with transfers, ambulation, and positioning.
  • Reduced risk of infections through strict adherence to infection control protocols within the facility.
  • Maintained a clean and safe environment for patients by performing routine housekeeping tasks.
  • Assisted nursing staff with patient care, improving overall efficiency and quality of service.
  • Ensured seamless transition between shifts through accurate handover reports, maintaining consistent care across teams.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Cleaned, sanitized and moved hospital equipment.
  • Helped other staff with patient transfers by moving patients between departments.

Patients Support Officer

Royal Brisbane And Women's Hospital
10.2006 - 01.2021
  • Assisted nursing staff with patient care tasks, resulting in a more streamlined workflow.
  • Assisted in transferring patients between departments, facilitating efficient coordination of healthcare services.
  • Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
  • Maintained a clean and safe environment for patients, ensuring optimal recovery conditions.
  • Provided exceptional support during emergency situations, enabling swift response from medical teams.
  • Contributed to infection control measures by diligently disinfecting surfaces and equipment.
  • Collaborated with interdisciplinary teams to enhance the overall quality of patient care.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Managed time efficiently while balancing multiple responsibilities, ensuring that all tasks were completed in a timely and accurate manner.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Checked patient rooms for adequate linens and supplies and restocked as necessary.
  • Facilitated patient mobility by properly utilizing equipment such as wheelchairs or stretchers while adhering to safety protocols.
  • Strengthened communication between hospital departments by effectively relaying accurate information about patient status and needs.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Improved patient satisfaction by providing attentive and efficient transport services.
  • Participated in ongoing training opportunities to continuously refine skills and stay current on best practices within the field.
  • Demonstrated empathy and compassion when interacting with patients, fostering trust and rapport.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maintained clean and safe environment to promote patient safety and comfort.

Skills

  • Patient transportation
  • Compassion and Empathy
  • Patient Care
  • Infection control standards
  • Qualified in patient transport
  • Infection prevention
  • Mobility Assistance
  • Corrective Action Planning
  • Safety Protocols
  • General Housekeeping
  • Equipment Disinfection
  • Patient Transport
  • Patient Lifting
  • Clean rooms
  • Patient Safety
  • Equipment Sterilization
  • Patient Relations

Timeline

Patient Support Officer

STARS Hospital Herston
01.2021 - Current

Patients Support Officer

Royal Brisbane And Women's Hospital
10.2006 - 01.2021
Denis Hurley