Summary
Overview
Work History
Education
Skills
Websites
Languages
Training
References
Passions
Achievement
Timeline
Generic

DENIS MUNENE

Brisbane,QLD

Summary

I am reliable, compassionate, and have good interpersonal skills to finish any task. I also have more than 2 years of experience as a computer engineer, data analyst, and service desk. I am also having networking classes in my free time. Proven track record in consistently and effectively delivering service that enhances the company's purpose.

Overview

12
12
years of professional experience

Work History

Computer Engineer

Australian Computer Traders
- Current
  • Computer Imaging
  • Diagnosis, Troubleshooting, hardware testing
  • Replacing faulty hardware parts with new and functional parts
  • Updating outdated drivers and BIOS

Computer Field Service Engineer

Cybervine Pty Ltd
02.2025 - 06.2025
  • Diagnosis and Troubleshooting
  • Replacing faulty hardware parts with new and functional parts
  • Updating outdated drivers and BIOS
  • Documenting services provided to clients and work done on computers

IT Support

Bomas of Kenya
Nairobi, Kenya
01.2019 - 09.2022
  • Maintaining customer relationship
  • Troubleshooting and issuing resolution
  • Providing information and guidance
  • Incident Management
  • User training and support

Computer Technician

Joamu Computers Enterprise
Nairobi, Kenya
01.2014 - 09.2014
  • Computer Imaging, parts replacement and maintenance
  • Troubleshooting and dusting

Education

Master of Information System -

Holmes Institute
Gold coast, Queensland
10.2024

Bachelor Degree -

University of Nairobi
Nairobi, Kenya
12.2020

Computer Studies Certificate -

St Paul's High
Kenya
11.2013

Skills

  • Report Writing
  • Computer Literacy
  • Microsoft Word
  • Excel
  • Critical Thinking
  • Communication
  • Creativity
  • Driving Skills
  • Active Listening
  • Team Work
  • Problem Solving

Languages

  • English
  • Swahili

Training

  • Australian Open Driver's license
  • White Card
  • First Aid / CPR certificate
  • Blue Card
  • Yellow Card

References

Available upon Request

Passions

  • Long Drives
  • Watching
  • Reading

Achievement

Completing a Master of Information System. Despite the challenges, the completion of a two-year study marks a great success in my life. It's a massive encouragement that built up my confidence in the future to conquer and successfully complete tasks and projects.

Timeline

Computer Field Service Engineer

Cybervine Pty Ltd
02.2025 - 06.2025

IT Support

Bomas of Kenya
01.2019 - 09.2022

Computer Technician

Joamu Computers Enterprise
01.2014 - 09.2014

Computer Engineer

Australian Computer Traders
- Current

Master of Information System -

Holmes Institute

Bachelor Degree -

University of Nairobi

Computer Studies Certificate -

St Paul's High

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DENIS MUNENE