Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Denis Pavlovich

Perth

Summary

Accomplished Senior Foreign Exchange Broker with a proven track record at Direct FX Australia Limited, showcasing expertise in compliance adherence and exceptional relationship management. Elevated client portfolios by fostering trust, negotiating favorable terms, and expanding the client base through strategic business growth. Renowned for integrity and delivering unparalleled customer service, significantly enhancing brokerage reputation.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Senior Foreign Exchange Broker

Direct FX Australia Limited
08.2008 - Current
  • Execution of foreign exchange transactions with Tier 1 Interbank Clients
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and relationship building.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favourable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
  • Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
  • Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.


Business Development Manager

BankWest
07.2002 - 07.2008
  • Business Developed customers to fund the Banks Deposit book.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Represented company and promoted products at conferences and industry events.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.

Foreign Exchange Broker

Fixed Interest Securities
02.2000 - 06.2002
  • Execution of foreign exchange transactions with Tier 1 Interbank Clients
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and relationship building.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favourable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
  • Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
  • Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.

Foreign Exchange Broker

Harlow Butler Pty Ltd
02.1993 - 01.2000
  • Execution of foreign exchange transactions with Tier 1 Interbank Clients
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and relationship building.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favourable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
  • Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
  • Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.

Education

High School Diploma -

Hampton Senior High School
Perth, WA
11-1989

Skills

  • Foreign Exchange
  • Business growth
  • Compliance requirements
  • Workplace training
  • Business relationship building
  • Relationship management
  • Compliance adherence
  • Documentation expertise
  • Documentation
  • Portfolio management

Certification

RG146 is a qualification that demonstrates an individual's training and competency to provide financial advice in Australia. It's issued by the Australian Securities and Investments Commission (ASIC).

Languages

English
Full Professional

Timeline

Senior Foreign Exchange Broker

Direct FX Australia Limited
08.2008 - Current

Business Development Manager

BankWest
07.2002 - 07.2008

Foreign Exchange Broker

Fixed Interest Securities
02.2000 - 06.2002

Foreign Exchange Broker

Harlow Butler Pty Ltd
02.1993 - 01.2000

RG146 is a qualification that demonstrates an individual's training and competency to provide financial advice in Australia. It's issued by the Australian Securities and Investments Commission (ASIC).

High School Diploma -

Hampton Senior High School
Denis Pavlovich