Denis Yoon
Eastwood
Summary
Dynamic and dedicated restaurant professional with a proven track record at Chicken V, excelling in customer engagement and conflict management. Recognized for enhancing guest satisfaction through attentive service and efficient order processing, while maintaining impeccable cleanliness and food hygiene standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Chicken V
09.2024 - 01.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cafe Worker
Once Upon a Time
01.2020 - 08.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Supported fellow team members in achieving a smooth workflow during peak hours.
Education
High School Diploma -
James Ruse Agricultural High School
Sydney, NSW11-2017
Skills
- Customer engagement
- Efficient order processing
- Customer service excellence
- Conflict management
Languages
English
Native or Bilingual
Korean
Limited Working
Timeline
Restaurant Waiter
Chicken V
09.2024 - 01.2025
Cafe Worker
Once Upon a Time
01.2020 - 08.2020
High School Diploma -
James Ruse Agricultural High School
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