Denisa Dankovicova
Scarborough 6019,Western Australia
Summary
With years of experience in banking, property management, and owning a cleaning business, I'm a versatile professional who values teamwork and continuous learning. My goal is to contribute value through professional skills and remain loyal to team objectives.
Overview
18
18
years of professional experience
Work History
Domestic Cleaning Business
Owner
04.2015 - 03.2022
- Founded and managed a thrived cleaning business , delivering exceptional cleaning, services to a satisfied client base.
- Provide excellent customer service to build a strong reputation and foster client loyalty.
- Encourage feedback from employees and clients to make necessary improvements
- Running a successful cleaning business requires a combination of strong leadership , effective management, and a commitment to delivering high-quality service to clients. It is important to be organized , adaptable, and customer-focused to thrive in this competitive industry.
- Provided services - Cleaning Services , Decluttering Services , Home Design Services , Customized Solutions , Environmental Responsibility .
Airbnb Host
Self - Employed
04.2018 - 01.2022
- Managed and listed two Airbnb properties alongside the cleaning business.
- Consistently achieved high occupancy rates and garnered top guests reviews.
- Provided end - to end guest services , including communication , reservations and seamless check in / check out processes.
- Collaborated with cleaning services to ensure pristine property conditions and implemented interior design projects to enhance guest experiences.
- Strategically adjusted pricing to optimize property revenue and adapt to market fluctuations.
Branch Manager
Tatra Banka A.s.
09.2013 - 03.2015
- Successfully managed and operated a bank branch, overseeing all aspects of its functioning.
- Led recruitment, training, and performance evaluations of branch personnel, fostering a motivated and skilled team.
- Oversaw financial stability and budget planning for the branch.
- Ensured top-notch customer service and problem-solving for clients.
- Monitored and managed risks related to branch operations, including security and legal issues.
Financial Advisor
Tatra Banka A.s.
05.2010 - 09.2013
- Provided expert investment advice to clients, developing personalized financial strategies to help them achieve their goals.
- Managed client investment portfolios and executed transactions in line with agreed-upon strategies.
- Assisted clients in retirement planning and wealth management, ensuring their financial security.
- Advised on risk management strategies to optimize portfolio performance and minimize potential losses.
Service Assistant
Tatra Banka A.s.
03.2008 - 05.2010
- Provided frontline support to customers, addressing inquiries, processing transactions, and resolving customer issues.
- Demonstrated expertise in various banking transactions, including deposits, withdrawals, and transfers.
- Offered information on banking products and services, assisting customers in selecting the most suitable options.
Shop Assistant
Conte Of Florence
09.2006 - 03.2008
- Provided excellent customer service, assisting customers with product selection and ensuring an enjoyable shopping experience.
- Managed inventory, monitored stock levels, and assisted in visual merchandising.
- Maintained a clean and organized store environment.
Waitress
U Polovníka Restaurant, Slovakia
06.2004 - 09.2006
- Waited tables, providing attentive service and ensuring guest satisfaction.
- Managed reservations, seating arrangements, and billing.
Education
High School Diploma -
Business Academy
Vranov Nad Toplou , Slovakia05.2005
Skills
- Excellent attention to detail
- Strong organizational and time management abilities
- Proactive problem solver
Key Skills:
- Commitment to honesty and integrity
- Diplomatic communication with clients and colleagues
- Extremely quick leaner
Timeline
Airbnb Host
Self - Employed
04.2018 - 01.2022
Domestic Cleaning Business
Owner
04.2015 - 03.2022
Branch Manager
Tatra Banka A.s.
09.2013 - 03.2015
Financial Advisor
Tatra Banka A.s.
05.2010 - 09.2013
Service Assistant
Tatra Banka A.s.
03.2008 - 05.2010
Shop Assistant
Conte Of Florence
09.2006 - 03.2008
Waitress
U Polovníka Restaurant, Slovakia
06.2004 - 09.2006
High School Diploma -
Business Academy
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