Denisa Nieuwenhuijsen
Canberra,Australia
Summary
A versatile, adaptable, community-focused and organised professional with experience in project coordination, case management, stakeholder engagement, office administration and event management with an ability to build effective relationships across government, communities, and not-for-profit and profit sectors and providing empathetic support to multicultural and vulnerable clients as a member of various teams for more than 17 years is looking for meaningful work.
I work effectively in dynamic environments, and I am committed to continuous professional development. I have the right to work, study and live in Australia long-term.
Overview
1
1
Certification
Work History
Administration Assistant Manager
Schools Out
Tauranga, New Zealand
- Coordinated daily program operations, including scheduling, activity planning, reporting and stakeholder communications to support effective service delivery
- Managed financial administration processes including invoicing, debt tracking, reconciliations and expenditure monitoring using Xero
- Maintained and updated the Enrolmy database, ensuring accurate client records, data entry and compliance with administrative requirements
- Liaised effectively with the Program Manager, National Management Team, government agencies, parents and external stakeholders to support coordinated program delivery and responsive communication
Project Coordinator/Case Manager
Refugee Facilities Administration of the Ministry of the Interior (RFA MOI)
Prague, Czech Republic
- Coordinated national Assisted Voluntary Returns Program for unsuccessful asylum seekers in the Czech Republic, facilitating complex program delivery among government, international, and community stakeholders
- Led the standardisation and continuous improvement of program procedures and service delivery processes, strengthening national consistency and operational effectiveness
- Managed stakeholder relationships with international organisations including IOM, UNHCR and the Red Cross, and with government agencies and foreign embassies in the immigration sector
- Prepared and maintained comprehensive program documentation, reports, correspondence and operational records in line with government and compliance requirements
- Oversaw program budgeting, cost estimation, financial administration and expenditure tracking to support effective resource management and reporting obligations
- Collected, monitored and analysed program data to support reporting, evaluation and continuous improvement initiatives
- Delivered culturally responsive case management and counselling support to clients from diverse cultural and linguistic backgrounds navigating complex migration circumstances
- Represented the program at international conferences and cross-government meetings in Belgium, Sweden and Denmark, presenting program outcomes and engaging with public, NGO and sector stakeholders
- Coordinated complex return logistics, including cross-border communication, travel arrangements and stakeholder coordination to ensure safe and compliant program implementation
Employment Consultant/Case Manager
Employment Agency
Merklin, Czech Republic
- Delivered employment support programs for individuals facing social and health-related disadvantages, enhancing client participation and pathways to employment
- Provided individual consultations, job readiness support and skills training tailored to client needs and circumstances
- Liaised with employers, community organisations, government agencies and external stakeholders to coordinate comprehensive client support and enhance service outcomes
- Organised workshops and community engagement activities to raise program awareness and boost participation
- Maintained accurate client records, case notes and administrative documentation, contributing to program reporting and compliance requirements
Event Manager/Wedding Planner
Castle Bechyne Estate, Ltd.
Bechyne, Czech Republic
- Successfully coordinated 42 weddings, ensuring seamless delivery of all operational, logistical and client service requirements
- Managed end-to-end event delivery including planning, budgeting, scheduling, vendor coordination, logistics and event administration
- Oversaw event budgets and coordinated suppliers, contracts, and timelines to achieve high-quality event outcomes while adhering to financial constraints
- Consulted with clients to plan and coordinate corporate events, group functions, team-building activities, and weddings that aligned with client requirements and budgets, enhancing client satisfaction
- Provided on-the-day operational coordination, liaising with vendors, staff and stakeholders while proactively resolving issues in fast-paced environments
- Collaborated with municipal authorities, travel agencies and local businesses to support event delivery and stakeholder engagement
Education
Diploma in Business - Level 6
International Academy of NZ
Auckland, NZMaster of Science (MSc) - Regional Development and Public Administration
Czech University of Life Sciences Prague
Czech RepublicBachelor of Arts (BA) - Social and Cultural Anthropology
University of West Bohemia
Czech RepublicSkills
- Program & Project Coordination
- Stakeholder management
- Cross-Cultural Communication & Community Engagement
- Program administration
- Case Management & Client Support
- Office administration
- Data management
- Event coordination
- Budget management
- Government, NGO & Community Sector Liaison
- Organisational, Analytical & Problem-Solving Skills
Certification
- Working with Vulnerable People (WWVP) Registration, valid till 12/31/2031.
Languages
- Czech - native/fluent
- Slovak - native/fluent
- English - Advanced (C1 - Common European Framework of Reference for Languages (CEFR))
- Spanish - Intermediate (B1 - Common European Framework of Reference for Languages (CEFR))
- French - Beginner (A1 - Common European Framework of Reference for Languages (CEFR))
Volunteering
Telopea Park School, Canberra, Australia - Reading with children
Tauranga Regional Multicultural Council, New Zealand – Events organisation, administration, photography, cooperation with the team
Amnesty International New Zealand – Regional Coordinator
People in Need (NGO), Czech Republic – Human rights festival coordinator
Tady a Ted (NGO), Czech Republic – Tutoring of socially marginalised children
References
Tauranga Regional Multicultural council
Premila D’Mello - president premilamaria@gmail.com
RFA MOI
Radim Prahl - Head of the Department of Transfers and Voluntary returns
Ph: +420 602 559 262
E-mail: rprahl@suz.cz
IOM
Petr Karban - Project manager, International Organisation for Migration
Ph: +420 775 965 573
E-mail: pkarban@iom.int
Bechyne Estate, Ltd
Ivo Mára – Executive Director
Ph: +420 777 938 177
E-mail: i.mara@seznam.cz
Timeline
Administration Assistant Manager
Schools Out
Project Coordinator/Case Manager
Refugee Facilities Administration of the Ministry of the Interior (RFA MOI)
Employment Consultant/Case Manager
Employment Agency
Event Manager/Wedding Planner
Castle Bechyne Estate, Ltd.
Diploma in Business - Level 6
International Academy of NZ
Master of Science (MSc) - Regional Development and Public Administration
Czech University of Life Sciences Prague
Bachelor of Arts (BA) - Social and Cultural Anthropology
University of West Bohemia