Denise Crouch
Blackwater,QLD
Summary
Experienced Bus Driver committed to safety compliance, route navigation, and passenger assistance. Fostered positive interactions with passengers and maintained effective communication with dispatch. Contributed as a reliable team asset, ensuring secure and pleasant travel experiences.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Bus Driver
L&F Transfers
Blackwater, QLD
03.2025 - Current
- Ensured safe operation of buses along designated routes, adhering to schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Provided professional bus operation and engaged with passengers to enhance ride experience.
- Implemented safety protocols to maintain passenger security throughout transit.
Bus Driver
Frontier Transport
Middle Ridge, QLD
2024 - 2025
- Operated buses safely along designated routes, ensuring timely arrivals for passengers.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections and trips, supporting compliance and operational accountability.
Bus Driver
Emerald Coaches
Emerald, QLD
2022 - 2024
- Operated buses safely along designated routes, ensuring timely arrivals and passenger satisfaction.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Welcomed customers aboard with friendly interactions, enhancing overall travel experience.
- Conducted pre-trip inspections and mechanical checks to ensure vehicle safety and reliability before each run.
Disability Support Worker
Tardiss
Townsville, QLD
01.2022 - 2022
- Facilitated clients' daily living activities and personal care needs to enhance their independence.
- Encouraged individuals' community engagement and social interactions to improve social skills and well-being.
- Implemented care plans under guidance of healthcare professionals.
- Guided new staff in best practices for disability support care to ensure quality service delivery.
Bus Driver
Sprint Rabbit
Townsville, QLD
2021 - 2022
- Executed safe bus operations along designated routes, ensuring timely arrivals.
- Facilitated smooth boarding and disembarking for passengers, enhancing overall travel experience.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Maintained passenger safety by consistently adhering to traffic laws and regulations.
Coach Captain
Greyhound Australia
Townsville, QLD
2019 - 2020
- Operated buses safely along designated routes for passenger transport.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated effectively with dispatch regarding route changes or delays.
- Maintained cleanliness of the bus interior and exterior throughout shifts.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
Bus Driver
Sunbus
Magnetic Island, QLD
2016 - 2019
- Operated buses safely along designated routes for passenger transport.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Assisted passengers with boarding and disembarking, ensuring comfort and safety.
- Maintained cleanliness of the bus interior and exterior throughout shifts.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Coach Captain
Bus Queensland
Mount Isa, QLD
2014 - 2016
- Operated buses along designated routes, ensuring safe and reliable passenger transport.
- Conducted pre-trip inspections, verifying vehicle safety and compliance with regulations.
- Maintained bus interior and exterior cleanliness, enhancing passenger comfort during shifts.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Coach Captain
Mackay Transit
Mackay, QLD
2012 - 2014
- Operated buses safely along designated routes, ensuring timely and reliable passenger transport.
- Conducted pre-trip inspections to verify vehicle safety, enhancing compliance and passenger security.
- Maintained cleanliness of bus interior and exterior, promoting a welcoming environment for passengers.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Console Operator
BP Peak Downs
Mackay, QLD
2011 - 2012
- Created daily reports detailing any operations performed on the console.
- Customer Services
- Collaborated with team members to ensure adherence to safety protocols.
- Conducted stocktaking to manage inventory effectively.
Coach Captain
Bus It Pty Ltd
Mackay, QLD
2009 - 2011
- Operated buses safely along designated routes for passenger transport.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained cleanliness of the bus interior and exterior throughout shifts.
Skills
- Vehicle operation
- Route navigation
- Safety compliance
- Pre-trip inspection
- Safe driving techniques
- Passenger support
- Customer service
- Passenger interaction
- Team collaboration
- Time management
- Problem solving
- Disability awareness
- Effective communication
Certification
- HR Licence
- DA Licence
- Certificate III in Driving Operations
- NDIS Approval to work
Timeline
Bus Driver
L&F Transfers
03.2025 - Current
Disability Support Worker
Tardiss
01.2022 - 2022
Bus Driver
Frontier Transport
2024 - 2025
Bus Driver
Emerald Coaches
2022 - 2024
Bus Driver
Sprint Rabbit
2021 - 2022
Coach Captain
Greyhound Australia
2019 - 2020
Bus Driver
Sunbus
2016 - 2019
Coach Captain
Bus Queensland
2014 - 2016
Coach Captain
Mackay Transit
2012 - 2014
Console Operator
BP Peak Downs
2011 - 2012
Coach Captain
Bus It Pty Ltd
2009 - 2011