Summary
Overview
Work History
Education
Skills
References
Availability
Timeline
Generic

Denise Exposito

Garfield North,VIC

Summary

A dedicated, friendly, and hardworking professional with 17 years of experience in the banking industry, now seeking to transition into an administrative, or similar, support role. Brings strong skills in finance and customer service, with a proven ability to manage tasks efficiently, and foster positive working relationships. Thrives in dynamic environments, and enjoys variety in day-to-day responsibilities. Known for being committed, adaptable, and detail-oriented, with a reliable and team-focused work ethic.

Overview

17
17
years of professional experience

Work History

Personal Banker

Westpac
Warragul, VIC
05.2008 - Current
  • Delivered prompt, professional customer service, and resolved inquiries efficiently.
  • Advised clients on financial products to meet individual needs.
  • Supported customers in using online and mobile banking tools.
  • Built strong client relationships to drive retention and sales.
  • Handled account openings, closures, and daily cash balancing.
  • Maintained accurate records, and upheld confidentiality.
  • Collaborated with the team to meet branch targets.
  • Resolved complaints quickly and professionally.
  • Prospected new clients through cold calls and emails.
  • Processed deposits, fees, and receipts using banking software.
  • Prepared bank deposits, ledger postings, and statements.
  • Investigated and corrected transaction errors upon request.

Education

High School Diploma -

Westall High School
Clayton, VIC
11-1985

Skills

  • Exceptional customer service
  • Team collaboration and support
  • Strong interpersonal and communication skills
  • Positive and professional attitude
  • Problem solving and critical thinking
  • Rapport and relationship building
  • Client relationship management
  • Basic accounting and financial operations
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

References

John Tiganis - Bank Manager 

0414 609 694

Carly Saunders - Personal (previous colleague)

0403 425 492

Tiah Conder - Family friend

0425 862 479

Availability

Monday to Friday | 7:30 AM – 5:30 PM

Timeline

Personal Banker

Westpac
05.2008 - Current

High School Diploma -

Westall High School

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Denise Exposito