Denise Graham
Griffin, Brisbane,Queensland
Summary
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
House Keeper/ Cleaner
Julia Wallace Retirement Village
New Zealand
09.2022 - 05.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Undertaking daily, weekly, monthly and annually cleaning programs
- Performing a variety of cleaning tasks
- Safely operated cleaning machinery
- Laundry duties
- Refilled cleaning chemicals safely and efficiently
Care Assistant
Lavender Blue
New Zealand
08.2019 - 09.2022
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Conducted regular safety checks on equipment used in patient care to ensure proper functionality and mitigate risks.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Ran errands for patients, did shopping, and picked up other necessities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
House Keeper/ Cleaner
Julia Wallace Retirement Village
New Zealand
06.2014 - 05.2019
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Operated buffers and burnishers to clean and polish floors.
Skills
- Housekeeping
- Waste Management
- Laundry
- Quality Assurance
- Chemical Handling
- Sanitation Practices
- Health and safety compliance
- Steam Cleaning
- Interior and exterior cleaning
- Sweeping and Mopping
- Professional Appearance
- Reliability and punctuality
- Restroom Sanitation
- Attention to Detail
- Excellent Communication
- Teamwork and Collaboration
- Time Management
Reference
Andrea Neil
Resident Service Manager
Julia Wallace
+64 63549262
Timeline
House Keeper/ Cleaner
Julia Wallace Retirement Village
09.2022 - 05.2024
Care Assistant
Lavender Blue
08.2019 - 09.2022
House Keeper/ Cleaner
Julia Wallace Retirement Village
06.2014 - 05.2019