Denise Redmond
Sunshine Coast,QLD
Summary
Dynamic Community Nurse with extensive experience at Silverchain, excelling in wound care management and patient advocacy. Proven ability to empower clients through effective health promotion and care coordination. Skilled in multidisciplinary collaboration, ensuring comprehensive patient assessments and fostering a safe, supportive environment for optimal recovery.
Overview
37
37
years of professional experience
Work History
Community Nurse
Silverchain
Sunshine coast , Qld
01.2024 - 04.2026
- Working as a community nurse this has allowed me to assist clients in their home providing wound care, focusing on health promotion, disease prevention, medication management and assessment to provide the infrastructure to allow them to stay in their homes longer safely.
- Working with the client and their needs by providing education, support, self-care practices, coordinating care with other community services, hospitals.
- Empowering client to receive appropriate care through welfare checks, navigating the healthcare system and providing health screening on a regular basis to ensure their needs are being meet.
Clinical Nurse
Ozcare Currimundi
11.2022 - 12.2023
- Working within a multidisciplinary team, in a 114-bed home including a 30 bed secure Dementia unit.
- Providing high quality, up to date resident care including those with complex issues, through palliative and end of life stages.
- Ensuring patients’ physical, social and psychological needs are met by managing an individual resident care system, evaluation and updating, as necessary.
- Initiated and provided high quality holist care to a range of patients.
- Undertook charge of the ward, assisted with inducting newly qualified nurses and Personal careers to the area.
- Responsible for the assessment of care needs, development of programmers of care and the implementation and evaluation.
- Demonstrated abilities in the supervision of qualified and unqualified staff.
- Helped with nursing audits, care plans, wound care, medication needs including S8’s, organizing and supporting a safe environment for residents and staff, escalation of needs to the correct provider.
- As a clinical nurse I was involved in reporting and investigations of SIRs 1&2, MAC portal reporting, education of staff, environmental, mechanical, Psychotropic medication, restraint forms necessary for continued treatment and restraint.
- Staffing management to ensure correct and adequate staff in all wings to promote care & safely for patients and staff.
- Open clear communication, emerging needs to provide staff with up-to-date care needs for individual residents.
- Chronic wound assessment, dressing recommendations and referrals to relevant providers when necessary to supply optimum healing results.
- Case conferences with family, residents and medical to ensure all care provided was explained, understood and relevant for the needs and requirements of all involved.
- Quickly adapting to changing issues or conditions and supplying up to date information, education or care needed.
- Clear documentation, for audits, resident's notes, staffing needs, involved with management meetings and discussions for ongoing changers, care needs and productivity.
Senior Geriatric Nurse
Southern Cross Care, Caloundra
12.2018 - 10.2022
- Working within a multidisciplinary team, in a 104-bed home consisting of all age groups with various neurological, congenital and age-related issues.
- Providing high quality, up to date patient care including those with complex issues, through palliative and end of life stages.
- Ensuring patients’ physical, social and psychological needs are met by managing an individual patient care system, evaluation and updating, as necessary.
- Initiated and supplied high quality holist care to a range of patients.
- Undertook charge of the ward, assisted with inducting newly qualified nurses and Personal careers to the area.
- Responsible for the assessment of care needs, development of programmers of care and the implementation and evaluation.
- Demonstrated abilities in the supervision of qualified and unqualified staff.
- Aided with nursing audits, care plans, wound care, medication needs including S8’s, organizing and supporting a safe environment for residents and staff, escalation of needs to the correct provider.
General Registered Nurse
HCA Agency
01.2017 - 01.2019
- During my period employed at HCA I have been working in the public and private hospitals in medical, surgical wards, ICU, day surg recovery, SDU and various other areas.
- This has provided the time for me to become accustomed to the Queensland health industry again and formalized myself with the assessment formats and systems such as QAdd’s, care plans and admission information.
- I have been involved in assessing CCU drains, post-op, isolation precautions pain relief equipment such as, Nikki pumps, PCAs and Epidural.
Senior Geriatric Nurse
Barchester, Brookhouse Care home
08.2014 - 09.2016
- Working within a multidisciplinary in a 48-bed home consisting of all age groups with various neurological, congenital and age-related issues.
- Providing high quality, up to date patient care including those with complex issues.
- Ensuring patients’ physical, social and psychological needs are met by managing an individual patient care system, evaluation and updating, as necessary.
- Initiated and supplied high quality holist care to a range of patients.
- Undertook charge of the ward, aided with inducting newly qualified nurses to the area.
- I am responsible for the assessment of care needs, development of programmers of care and the implementation and evaluation.
- Demonstrated abilities in the supervision of qualified and unqualified staff.
- Assisted with nursing audits.
Level 5 General Nurse
Your World Nursing Agency
05.2013 - 08.2014
- Working as a general nurse in the NHS has allowed me to formulate my ward nursing skills and working in area such as renal, stroke and medical wards have allowed me to consolidate my basic skill and patient care.
- Always provided a safe and friendly environment in various work areas, time management skills, organization of patient transfers, tests, invasive and non-invasive monitoring and communication skills.
Clinical Complaints Advisor
Mayday Nursing Agency
05.2012 - 05.2013
- Working as a complaint’s advisor for agency nurses, we process complaints from Hospitals, patients and relatives against nurses, arrange statements from the nurse, investigate in the incident through, 1:1 meeting, phone conversations and collection of information pertaining to the incident.
- During this period, I was involved with safeguarding and NMC cases, investigative meeting, organization of information, reports, witness statement, nursing statements, training and development of both registered and non-registered staff.
- In the time I have worked with the complaints team I have developed an understanding in the development of the legal assessments involved in the investigation of complaints and allegation by the public and permanent staff of both NHS and private hospitals.
Level 5 General Nurse
Your World Nursing Agency
01.2011 - 05.2012
- Working as a general nurse in the NHS has allowed me to formulate my ward nursing skills and working in area such as renal, stroke and medical wards have allowed me to consolidate my basic skill and patient care.
- Always provided a safe and friendly environment in various work areas, time management skills, organization of patient transfers, tests, invasive and non-invasive monitoring and communication skills.
Recovery Nurse
Portland Hospital
12.2010 - 10.2011
- Providing high quality, up to date patient care in recovery settings;
- Care of patients undergoing a wide range of surgical procedures such as ENT, Orthopedic, Laparoscopic, Abdominal;
- Manage airway, in post anesthetic recovery.
- Post-op bleeding and pain control via PCA, Epidurals, oral and IV medication;
- Care of patients with Invasive and Non-Invasive Ventilation Oxygen therapy, manual hyperinflation, manual ventilation via ambu bag, insertion of nasal and oral airways;
- Extubation: preparation of the patient and bedside prior to extubation, identify indications for extubation;
- Organization of staff through roasters, educational information seasons;
- Time management skills;
- I was associated with the blood transfusion group as liaison nurse;
- Mentored students in the recovery/HDU process;
- Patient and staff safety.
Agency Nurse
Team 24 Agency
10.2010 - 12.2010
- Employed as an agency nurse for Recovery and HDU
- During my time with this agency, I always was providing high quality, up to date patient care in recovery and HDU settings.
- Manage airway, post anesthetic recovery and ITU.
- Post-op bleeding and pain control, care of patients with Non-Invasive Ventilation.
Recovery/HDU Staff Nurse
St. John & Elizabeth Hospital
11.2008 - 08.2010
- Providing high quality, up to date patient care in recovery and HDU settings;
- Care of patients undergoing a wide range of surgical procedures such as ENT, Orthopedic, Laparoscopic, Laser, Abdominal;
- Manage airway, post anesthetic recovery and ITU.
- Post-op bleeding and pain control via PCA, Epidurals, oral and IV medication;
- Care of patients with Invasive and Non-Invasive Ventilation Oxygen therapy, manual hyperinflation, manual ventilation via ambu bag, insertion of nasal and oral airways;
- Extubation: preparation of the patient and bedside prior to extubation, identify indications for extubation;
- Organization of staff through roasters, educational information seasons;
- Time management skills;
- I was associated with the blood transfusion group as liaison nurse;
- Mentored students in the recovery/HDU process;
- Patient and staff safety.
Nurse Advisor
Active Health Partners
10.2006 - 08.2008
- Managing and logging clients work absences via computer;
- Implementing medical advice to enable return to work.
- Health advice on surgical, medical process and treatment plans allowing clients the insight to return to work sooner;
- This has allowed me to develop listening skills, communication and diagnostic skills through verbal communication and increased computer skills.
General Registered Nurse
Drake Nursing Agency
12.2004 - 01.2007
- HDU ward, one to one specialized nursing care and acute surgical wards;
- Ensured patients’ physical, social and psychological needs are meet by maintaining an individual patient care system, evaluation and updating as necessary;
- Gained valuable experience in independent assessment, time management, patient and allied staff safety.
Laser Treatment Nurse
The Private Clinic
08.2004 - 11.2004
- Employed to provide laser treatments in a safe and effective manor;
- I worked with IPL hair removal and pigmentation removal Nlite for acne Bclear for Ps and Vt, provided policies and procedures.
- This provided an insight into the effects of beauty treatments and how it would effect patients treatment in the hospital setting.
- Patient care and safety.
Recovery Nurse
London Bridge Hospital
09.2002 - 08.2004
- Employed in Recovery in main theatre;
- Care of patients undergoing a wide range of surgical procedure including cardiac, ENT, abdominal, vascular, urology and Orthopedic;
- Organization of staff through roasters, education information seasons, policies and procedures;
- Time management of staff and students Associated with the educational and pain management groups.
- Mentored students in the recovery process.
- Provided policy and procedures implication and writing.
- Patient and staff safety.
Agency Nurse
Agency Nurse B.N.A
07.2000 - 08.2002
- I arrived in the United Kingdom in July and started working as an agency nurse.
- I worked in many areas including A&E, HDU, ICU, Respiratory care, Coronary care, Geriatric care and district nursing.
- This provided me with an insight into the English health care to enhance my skills and use of emergency equipment, also provides the understanding to the system and allied health staff involved with nursing in the UK.
Nurse
Nursing Brisbane QLD Australia
11.1988 - 06.2000
- General nursing, theatre scouting and scrubbing, time management, Emergency care and procedures, communication with medical, nursing and allied health professionals and developing of skills.
- General Responsibilities
- PICC dressing and maintenance
- IV AB and medications
- S/C injections
- Assessments, hygiene, wound care, dietary, diabetic.
- Welfare and maintenance checks.
- General pre/post-operative and HDU patient care;
- Admitting/Discharging patients on a daily basis;
- Performing ECGs; Setting up IV infusions via IVAC machines; Setting up, monitoring and Caring for patients with Epidurals and PCA that have Opioid/local anesthetic infusions; Pain score assessments/ control; Removal of wound drains e.g. redivacs, Robinson, Yeats and others, Administering medication- IV, IM, SC, PO Transdermal and Topical;
- Administrating Ivab’s via Hickman’s line, central line and peripheral route; Daily wound assessment, sterile dressing, taking wound swabs for culture and sensitivity testing and preventing infection via universal precautions;
- Supervising and teaching students and newly qualified staff members;
- Communicate patient progress/treatment to necessary personnel Performing procedures such as insertion of Foleys catheters, nasogastric tubes, enemas, nebulization for asthmatics; Taking and charting of vital signs and identifying abnormalities, maintaining fluid balance chart and identifying abnormal lab results and report findings to physicians Maintaining basic hygiene needs, patient privacy, confidentiality, dietary management, fluid replacement, pressure area care, Waterlow and mews score.
Education
Bachelor of Nursing Sciences - Per registration
Queensland University of Technology
Kelvin Grove, Queensland, Australia11.1998
Enrolled Nursing -
Royal Brisbane Hospital
Herston, Brisbane, Australia11.1988
Skills
- Wound care management
- Care coordination
- Health screening
- Palliative care
- Patient assessment
- Chronic disease management
- Multidisciplinary collaboration
- Clinical documentation
- Staff supervision
- Problem solving
- Effective communication
- Time management
- Patient advocacy
- Empathy building
- Referral management
- Medical equipment operation
- Health promotion
- Post-operative care
References
On Request
Nursing Interests
- Diagnostic review, treatments, interventions.
- End of life
- Dementia
- Diabetic qualified
- Participation in Annual Performance Planning and review
- Membership of Nursing Special Interest Groups
- UKCC
- Wound care
- Blood transfusion group
- Mentorship
- Education and training
Professional Development
- Fire Warden Training, 01/2025
- Mandatory Training, 12/2024
- Mandatory Training, 11/2023
- Fire Warden Training, 2020
- Covid Safe Training, 2020
- SIRS, 2021
- Changed Behavior Associated with Dementia, 2021
- Palliative Care Assessment, 2016
- PILS, 2011
- Manual Handling, 2021
- Health and Safety, 2010
- CPR and First Aid, 2021
- Phlebotomy, 2002
- Safeguarding, 2015
- Windows Fundamentals, 1996
- Infection Control, 2021
- Preceptor Training Certificate, 1994
- POVA Protecting Vulnerable Adults, 2021
- Theatre Manager, 1992
- ECG Techniques, 2014
- Staff Training and Development, 1990
- Monitoring Training, 2021
- Olympus Fiberscopes and Accessories, 1989
- Diabetic Training, 2020
- Computer Application in Nursing, 1988
- ILS, 2011
- Change of Behavior in Dementia, 2021
Timeline
Community Nurse
Silverchain
01.2024 - 04.2026
Clinical Nurse
Ozcare Currimundi
11.2022 - 12.2023
Senior Geriatric Nurse
Southern Cross Care, Caloundra
12.2018 - 10.2022
General Registered Nurse
HCA Agency
01.2017 - 01.2019
Senior Geriatric Nurse
Barchester, Brookhouse Care home
08.2014 - 09.2016
Level 5 General Nurse
Your World Nursing Agency
05.2013 - 08.2014
Clinical Complaints Advisor
Mayday Nursing Agency
05.2012 - 05.2013
Level 5 General Nurse
Your World Nursing Agency
01.2011 - 05.2012
Recovery Nurse
Portland Hospital
12.2010 - 10.2011
Agency Nurse
Team 24 Agency
10.2010 - 12.2010
Recovery/HDU Staff Nurse
St. John & Elizabeth Hospital
11.2008 - 08.2010
Nurse Advisor
Active Health Partners
10.2006 - 08.2008
General Registered Nurse
Drake Nursing Agency
12.2004 - 01.2007
Laser Treatment Nurse
The Private Clinic
08.2004 - 11.2004
Recovery Nurse
London Bridge Hospital
09.2002 - 08.2004
Agency Nurse
Agency Nurse B.N.A
07.2000 - 08.2002
Nurse
Nursing Brisbane QLD Australia
11.1988 - 06.2000
Bachelor of Nursing Sciences - Per registration
Queensland University of Technology
Enrolled Nursing -
Royal Brisbane Hospital