Denise Tu

@Mondays is a Bar/Restaurant/Cafe, and a finalist of the Fairfield Local Business Awards, 2023

• Coached, mentored and trained team members in order to improve their job performance.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Organized venue for catering services for charity, corporate, and milestone events

With the support of VTAS, I worked with my team and clients at different stages of project development across numerous commercial, residential, and interior design projects from drafting to Development Application, undertaking the following duties;

• Communicated with vendors and contractors to incorporate input into project designs.
• Completed appraisals of site conditions and submitted surveys for review.
• Completed site measurements and gathered details of components to facilitate accurate design.
• Utilized Revit 2022 to deliver accurate, high-quality construction documentation within tight deadlines for successful project completion.

In this role, I completed the following office duties;

• Understanding architectural drawings to formalize quotes for electrical works
• Communicating with clients for important job information, invoice notices, and updating database records
• Greeted visitors warmly, handled inquiries and provided general information about the company.
• Supported Human Resources activities by maintaining personnel files of apprentices in accordance with legal requirements.
• Organized meetings, conferences, travel arrangements and other events as required.

• Kept up-to-date records of sales transactions using point-of-sale systems.
• Followed safety procedures while operating machinery such as grinders and espresso machines.
• Placed orders with suppliers for delivery of products required for daily operations.

This placement taught me the general design application process and regulatory practices that are in place in architectural practice. It was an introduction during my high school studies into building design.