Denise Angelica Panis

September 2021 - Present (now supporting Executive Equity Partners)

Included but not limited to:

• Handled confidential and sensitive information with discretion and tact.
• Answered phone calls and email inquiries.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Updated spreadsheets and databases to track, analyze, and report on timesheet and expenses.
• Managed both incoming and outgoing correspondence (emails).
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Updated and maintained confidential databases and records.

August 2019 - August 2021

Handled all assigned requests from Executive Directors via ServiceNow

Including but not limited to the ff:

• Meeting requests (Internal and External meetings)
• Travel and Hotel bookings
• Expenses
• Timesheet allocation
• Invoice processing
• Extraction of reports
• Gift orders
• Restaurant bookings

• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Managed restaurant inventory