Summary
Overview
Work History
Education
Skills
Timeline
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Deniz Hatipoglu

Deniz Hatipoglu

Sydney,NSW

Summary

A natural leader with a proven record of exceeding sales targets and driving excellent customer service. Passionate about helping customers and delivering excellent shopping experiences by applying extensive product knowledge to provide solutions and meet customer needs. A consummate team player who is self-motivated and thrives in a collaborated environment.

Overview

6
6
years of professional experience

Work History

Senior Brand Ambassador

Canada Goose
12.2023 - Current
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Developed strategy to increase sales and drive profits.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
  • Established team priorities, maintained schedules and monitored performance.

Client Advisor

Gucci
01.2019 - 11.2023
  • Enhanced team morale through consistent collaboration efforts aimed at fostering a positive work environment.
  • Generated over 7 Million dollars in sales within the five years.
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Cultivated long-lasting relationships with clients through consistent communication and personalized service.
  • Built a client profile of 40 VIP clients with a spending of 100 - 150 thousand per annual.
  • Brought forth excellent customer service skills and a commitment to customer satisfaction.
  • Working to ensure a neat and attractive sales environment, and assisted in the setup of visual displays

Sales Representative

Burberry
08.2018 - 01.2019
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue
  • Provided excellent customer service to cultivate loyalty and satisfaction
  • Ensured efficient and timely replenishment of sales floor merchandise
  • Maintained established merchandising standards, including window, sales floor and promotional displays
  • Exceeding all KPI's and built a large list of returning clients

Education

Bachelor of Arts - Architecture

University Technology Sydney
Sydney, NSW
10.2020

Skills

  • Attention to detail
  • Building Relationships
  • Sales expertise
  • Staff Training and Development
  • Excellent People Skills
  • Goal-oriented
  • Fluent Turkish
  • Strong Client Relations
  • Critical Thinking and Problem Solving
  • Flexibility and Adaptability
  • Teamwork and Collaboration

Timeline

Senior Brand Ambassador

Canada Goose
12.2023 - Current

Client Advisor

Gucci
01.2019 - 11.2023

Sales Representative

Burberry
08.2018 - 01.2019

Bachelor of Arts - Architecture

University Technology Sydney

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Deniz Hatipoglu