Dennis Felipe
Marsden Park,NSW
Summary
Results-driven professional with over 20 years of experience in Sales, Customer Service, Procurement, and Buying. Seeking a challenging and growth-oriented position in a progressive company to contribute to organizational success with sales expertise and innovative ideas. Currently serving as a Purchasing Officer at Electus Distribution, responsible for overseeing daily procurement operations, managing product categories, and providing assistance to the Category Manager. Demonstrated ability to drive continuous process improvement and ensure customer satisfaction. Possess diverse product knowledge and service experience gained through exposure to multiple departments and industries, providing a competitive advantage in my career.
Overview
24
24
years of professional experience
Work History
Group Procurement / Endless Aisle Officer
Electus Distribution /Jaycar / Road Tech Marine
08.2020 - 12.2024
- Manage the end to end procurement process for over 3000 SKU's across 400 domestic and international suppliers
- Create orders for Endless Aisle / Add hoc special orders for Store and Web orders
- Develop and maintain all local and international supplier relations
- Update all store of current orders ETA's and or delays from trade partners
- Create new / update supplier accounts and information for new and existing suppliers
- Maintain and update all supplier pricing and stock holdings
- Update and negotiate all new supplier pricing
- Run monthly forecast orders for the Electus Distribution to keep stock levels at all DC locations
- Create First orders for new products
- Making sure to keep expenditures within company OTB (Open to Buy) guidelines and policies
- Keeping all orders under the 10-14 working days ETA as provided for all endless aisle and special orders
- Full accountability and responsibility for procurement expenditure in excess of $30 million dollars per annum, ensuring suitable stock holdings based on product life cycles are adhered
- Develop the inventory management strategy aiding in controlling costs within budgetary limits
- Lead the negotiating process with all suppliers to ensure a maximum return in value against company investment
- Assisting the purchasing manager with out of stock reports and current stock holding
Assistant Buyer
Electus Distribution / Jaycar / Techbrands
02.2015 - 01.2020
- Company Overview: Jaycar Group is a leading Australian and New Zealand retail Electronics Company serving a diverse range of direct and independent business resell consumers
- Manage the category ranging from 2000 to 2500 SKU
- Introducing new products locally and internationally to meet market trends in line with business financial targets
- Liaising with suppliers to verify the product specifications to meet the Australian regulations
- Produce applicable category reports and analyze the category's performance
- Develop and manage the RFQ process for all high dollar/business critical categories
- Lead and present the products conference with over 200 Jaycar Store managers, area mangers and upper management
- Assisted Purchasing and Marketing managers during peak business periods and business critical projects
- Provide training in effective marketing practices
- Jaycar Group is a leading Australian and New Zealand retail Electronics Company serving a diverse range of direct and independent business resell consumers
- Introducing the Top 3 selling products of the year
- Reduce cost of inventory by 5-10% within a year through the use of strategic sourcing initiatives
- Reduce the amount of stock holdings for discontinued products by 80%
- Assisted in developing seasonal buying plans, ensuring optimal merchandise assortment to meet customer demands.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
Group Procurement
Electus Distribution /Jaycar / Techbrands
08.2008 - 02.2014
- Manage the end to end procurement process for over 2000 SKU's across 300 domestic and international suppliers
- Full accountability and responsibility for procurement expenditure in excess of $15 million dollars per annum, ensuring suitable stock holdings based on product life cycles are adhered
- Plan and regulate strategic and promotional procurement activities
- Develop the inventory management strategy aiding in controlling costs within budgetary limits
- Manage the performance evaluation of all suppliers in my category to ensure established SLA's are being met and corrective actions against any non-conformance requests are closed out in line with internal quality requirements
- Lead the negotiating process with all suppliers to ensure a maximum return in value against company investment
- Assisting the purchasing manager with out of stock reports and current stock holding
- Minimizing stock holding by 30% through the use of strategic stock management
- Assisting the purchasing manager Implemented team KPI targets and fostered a culture of continuous improvement
- Help reducing out of stock lines from 5.5% to 0.1% within a year
- Best employee of the year in 2010
Customer Service / Technical Support Officer
Electus Distribution
02.2005 - 08.2008
- Maintaining all technical issues and customer enquires through various channels
- Manage key customer accounts including Leading Edge
- Generate customer invoices
- Resolve customer complaints and provide appropriate solutions to maximize customer satisfaction
- Communicating and coordinating with other departments as necessary
- Consistently met customer satisfaction
Sale Assistant / Store Assistant Manager
Jaycar Electronic
01.2004 - 02.2005
- Develop and maintain customer relationships
- Achieve monthly sales targets
- Coordinate sales effort with stores members and the marketing team
- Implement individual sales KPI to continuously improve store business performance
- Assisting the store manager in organizing, planning and implement strategy
- Handle customer complaints
- Analyze customer behaviors to promote best product solutions
- Promoted to Store Assistant Manager within half a year
- Achieved sales target in each month
Sale Assistant / Parts Interpreter
Repco Automative
03.2001 - 09.2002
- Develop and maintain customer relationships, both internal and external
- Identify the make, model and variation of motor vehicles and automotive equipment
- Performing internal sales transactions
- Answer enquiries related to spare parts specification
- Provide customer service satisfaction
Education
Certificate II - Automotive Mechanical Technology
TAFE INSTITUTE
Blacktown, NSW01.2003
High School Diploma -
LOYOLA COLLEGE
Sydney, NSW01.1998
High School Diploma -
PLUMPTON HIGH SCHOOL
Plumpton, NSW01.1996
Skills
- Strong written / verbal communication skills
- Influencing management / leadership skills
- Critical thinking
- Planning and organising
- Commitment to excellence
- Attention to detail
- Process improvement abilities
- Internal and External Customer Service
- Network troubleshooting
Professional References
Available upon request
Timeline
Group Procurement / Endless Aisle Officer
Electus Distribution /Jaycar / Road Tech Marine
08.2020 - 12.2024
Assistant Buyer
Electus Distribution / Jaycar / Techbrands
02.2015 - 01.2020
Group Procurement
Electus Distribution /Jaycar / Techbrands
08.2008 - 02.2014
Customer Service / Technical Support Officer
Electus Distribution
02.2005 - 08.2008
Sale Assistant / Store Assistant Manager
Jaycar Electronic
01.2004 - 02.2005
Sale Assistant / Parts Interpreter
Repco Automative
03.2001 - 09.2002
Certificate II - Automotive Mechanical Technology
TAFE INSTITUTE
High School Diploma -
LOYOLA COLLEGE
High School Diploma -
PLUMPTON HIGH SCHOOL
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