Summary
Overview
Work History
Education
Skills
Licences
Timeline
Generic

Dennis Manger

Gympie,QLD

Summary

Accomplished Purchasing Officer with a proven track record at VVA Engineering, enhancing supplier relations and pricing strategies. Excelled in procurement planning and fostering supplier relationships, achieving significant improvements in cash flow management. Demonstrated exceptional customer service and team leadership at Blackwoods, as Account Manager leading to high client retention rates.

Overview

45
45
years of professional experience

Work History

Purchasing Officer

VVA Engineering
07.2017 - 09.2024
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Negotiated favourable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
  • Developed a comprehensive vendor database, improving the selection process for better quality products and services.

Account Manager/ Steel Shop Manager

Blackwoods
07.1996 - 08.2014
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.

Customer Service / Store Manager

Sauers Mitre 10
04.1979 - 06.1996
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

Altona North Technical School
Altona, VIC

Skills

  • Purchase order management
  • Pricing strategies
  • Supplier relationship management
  • Material requirement planning
  • Procurement planning
  • Supplier relations

Licences

Manual car

Forklift

Timeline

Purchasing Officer

VVA Engineering
07.2017 - 09.2024

Account Manager/ Steel Shop Manager

Blackwoods
07.1996 - 08.2014

Customer Service / Store Manager

Sauers Mitre 10
04.1979 - 06.1996

Altona North Technical School

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Dennis Manger