Dennis Prendergast
Wellington,Eastbourne
Summary
I am a personable, professional and enthusiastic driver/tour guide.
My dream job is to drive tour coaches around my old homeland of McKenzie Country, Central Otago and Southland. (Born in Ranfurly and lived in Otago and Southland most of my early life.)
I absolutely love engaging with people of all ages, ethnicities and colours
My work history shows a well-rounded guide successful at giving entertaining tours of Wellington for more than 5 years.
Highly educated and sort of bilingual (I can say "I love you" in about 10 different languages). :-)
I thoroughly enjoy communicating a knowledge of local sites and history to visitors.
Overview
6
6
years of professional experience
Work History
Professional Tour Guide
Kaewa Tours
10.2023 - Current
- Showcased excellent time management skills in conducting multiple daily tours while maintaining punctuality and professionalism throughout each event.
- Exceeded customer expectations by employing active listening skills during interactions leading to personalized recommendations for further exploration.
- Enhanced visitor experiences by providing engaging and informative tours of various historical sites.
- Demonstrated adaptability by effectively adjusting tour content based on audience demographics or specific interests of the group members present at that moment.
- Received high praise from customers for exceptional storytelling abilities, generating repeat business and referrals.
Professional Tour Bus Driver
Xplor Tours
10.2018 - Current
- Continuously educated self on local history, culture, and attractions to provide passengers with accurate and engaging information during tours.
- Increased safety for passengers and pedestrians by diligently following traffic laws and regulations.
- Conducted pre-trip inspections of tour buses for up to 45 pax to identify potential issues before departure, enhancing safety for all on board.
- Maintained positive relationships with tour partners, coordinating effectively to ensure seamless experiences for passengers.
- Navigated challenging road conditions with patience and skill to ensure passenger safety during inclement weather situations.
- Ensured timely arrivals at destinations by planning efficient routes and adhering to strict schedules.
- Assisted passengers with mobility needs or disabilities, ensuring their comfort and full enjoyment of the tour experience.
- Provided informative commentary during tours, offering engaging insights into local history, culture, and attractions.
- Enhanced passenger satisfaction by providing exceptional customer service and maintaining a clean, comfortable environment on the tour bus.
Skills
- Class 4 FULL HT License Expires 19 May 2033
- Passenger endorsement expires 16 Nov 2027
- Experienced Manual Transmission driver
- Accredited Centreport Wellington wharf access 2022/2023/2024
- Tranzit Coachlines Class 3 Certified Casual driver 2022/2023
- Kaewa Tours Kapiti 2022/2023/2024 PERSONALISED boutique tour driver with full commentary
- Vastly experienced in South Island travel, history and locations of interest
- Accredited Saint John First Aid Two Day Course Trained
- Certified Wellington Free Ambulance CPR training
- Certified GoodSAM CPR/AED First Responder
- Clean vehicle insurance and driving record
Timeline
Professional Tour Guide
Kaewa Tours
10.2023 - Current
Professional Tour Bus Driver
Xplor Tours
10.2018 - Current
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