Dennise Joy Noriega
Nollamara,WA
Summary
Motivated cashier and stocker with 4 years of experience in Hospitality Industry. Accomplished various tasks daily and stocking shelves with Tea, coffee, snacks, Cakes, Breads and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
16
16
years of professional experience
Work History
Sales Cashier
Mary Grace café/Blue mantle Industry Inc
06.2022 - 03.2023
- Manage transactions with customers using cash register
- Scan goods and ensure pricing is accurate
- Issue receipts, refunds, change or tickets
- Cross-sell products and introduce new ones
- Resolve customer complains, guide them and provide relevant information
- Used POS system to enter orders, process payments and issue receipts.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Track transactions on balance sheets and report any discrepancies
- Handle merchandise returns and exchange.
- Handled cash with high accuracy and took care to check bills for fraud.
Barista / Assistant
Serenitea
11.2018 - 01.2021
- Preparing drinks & snacks (tea, coffee, frappe, smoothies, pica pica foods
- Promoted additional items with beverages, increasing store sales.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Opening and closing procedures
- Used POS system to accurately enter orders and process payments.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Followed exact recipes for mixing and preparing beverage and food items
Food Preparer
Allegra’s Kitchen
07.2007 - 08.2018
- Preparing cooking ingredients by washing and chopping vegetables
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Cleaned and maintained work areas, equipment and utensils.
- Stocked and rotated food items according to expiration dates.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Pantry Chef
Luks Loft Hotel
04.2016 - 07.2016
- Making cold appetizers, including salads, vegetables and meat roll-ups
- Garnishing dishes with spices, nuts, fruit and vegetables
- Preparing vinaigrettes, dips and herb-infused oils
- Training & Seminars
- Hotel overview, Food and Beverage overview and culinary overview.
Education
Associate of Arts - Certificate IV in Commercial Cookery
Stanley College
171 James St, Perth WA 600007.2026
Bachelor of Science - Cruisline Operation in Culinary Arts
Lyceum of the Philippines University
2016
Skills
- Equipment operation
- Credits and Refunds
- Cash Register Operation
- Loyalty Programs
- Adaptable and Flexible
- Restocking
- POS Inventory System Operation
Timeline
Sales Cashier
Mary Grace café/Blue mantle Industry Inc
06.2022 - 03.2023
Barista / Assistant
Serenitea
11.2018 - 01.2021
Pantry Chef
Luks Loft Hotel
04.2016 - 07.2016
Food Preparer
Allegra’s Kitchen
07.2007 - 08.2018
Associate of Arts - Certificate IV in Commercial Cookery
Stanley College
Bachelor of Science - Cruisline Operation in Culinary Arts
Lyceum of the Philippines University
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